Nando's PERi-PERi — Restaurant in Toronto

This place gets a solid 3 from me.

The decor and atmosphere are both great but the overall service and quality of food are not the best.

We came here on a Sunday afternoon for lunch.

After being seated by our server, I then proceeded to the cashier where another employee took my order. This girl was definitely young and seemed like she had just recently started. I had to repeat my order a couple of times and when I wanted to clarify the fixings on a sandwich, she had to repeated ask her fellow employees for the answer.

We ordered 2 Peri Peri Chicken Sandwiches and a Portobello Mushroom & Halloumi Sandwich, all with one side each, plus 3 drinks and it turned out to be $ 51.02 ( which is a bit steep )

This system is a little frustrating because they are asking you to pay for your food and give a tip before your food even arrives. How will I know how much to tip if I haven't even received my food and interacted with the servers yet?

One small issue I have with the menu is that it's not completely clear what's inside every sandwich. For example, The Peri Peri Chicken Sandwich description states: "Served with crispy leaf lettuce and tomato on a freshly baked Nando's roll." But they also put a spicy mayo called "Perinaise" which is essentially Peri Peri sauce mixed with mayo. We had one person in our party who is not a fan of mayo and there's no way he would've known this condiment came on the sandwich unless I asked at the counter.

Overall, we had an okkkk experience. Our server Emily was the standout to our experience. She greeted us with a smiling face , and answered any questions we had about the menu. The food itself was simply average. The Peri Peri Chicken Sandwich was quite difference from other locations I’ve been to, because here, there was shredded chicken in the sandwich, whereas other locations give you a full piece of boneless chicken covered in Peri Peri sauce. The Peri Peri fries were also pretty disappointing, they were a little over done, super salty and didn’t have much Peri Peri seasoning to them it really tasted like we kind of got the bottom of the barrel fries because there were so many crispy ends.

I honestly don’t think I’ll be back to this location for a looooonnnngggg time. There are other Nando’s locations in the GTA which are...

Came to this Nando’s location after previously going to and working at another location several years ago. They were relatively quick to seat us. The booth was dirty but the host cleaned it off hurriedly. It was very busy as is typical for a Saturday night. But they only had one cash register open so things were moving very slowly. Then another worker came and started asking people if they were seated since the host was no longer at the door. We told him yes and what booth we had as he was about to give it to a couple (we were three people). He then felt the need to double check with his colleague who said “no” at first before seeing us and changing his tune. Like why would we lie about already having a seat? That doesn’t even make sense. After finally placing our orders, we went to the drink fountain. No ice and the ginger ale and coke were flat and tasteless. There was no cutlery and barely any napkins. You would think with two managers on duty, they would be more on top of things. The girl who took our order promised a 20 minute wait time. Two orders came within 20 minutes and the other several minutes later. The fries were dried out and tasted stale or like they were sitting under the heater for too long. The chicken was okay but clearly Nandos doesn’t understand what hot and extra hot means. There was absolutely no spiciness to be found. And that contributed to a lack of flavour. The garlic bread, rice and mash potatoes were good. There was no table check. There was a table of 12 who ordered behind us and they did not receive their order until long after we finished eating. Ridiculous. I was rather surprised by the lackadaisical service. No one seems to communicate with each other, they don’t check on tables, nothing. One of the managers brought over the chocolate cake (don’t order it’s a small, wafer thin slice) and asked if we wanted 2 more forks and then he never came back with them. We had to go hunt someone down to get it. This whole experience can be summed up as “self service”. So don’t expect a true restaurant experience here. Think more...

Nando's Peri-Peri is a popular international chain known for its flame-grilled chicken and signature peri-peri sauce, which offers a unique and flavorful dining experience. The restaurant is often bustling with a lively atmosphere, making it a great spot for casual dining with friends or family.

The decor at Nando's is typically vibrant, featuring warm colors and African-inspired art that reflect the brand's roots. The seating is comfortable, and the restaurant is usually well-maintained. The service is generally friendly and efficient, with staff members ready to explain the menu and offer recommendations based on your spice tolerance and preferences.

Nando's menu is centered around its famous flame-grilled chicken, which is marinated for 24 hours in their special peri-peri sauce and then grilled to perfection. You can choose your spice level, ranging from mild to extra hot, allowing diners to tailor their meal to their personal taste.

Peri-Peri Chicken: The star of the show, the chicken is juicy and flavorful, with a perfect balance of smoky, spicy, and tangy notes. Whether you opt for a quarter, half, or whole chicken, it's a must-try.

Peri-Peri Wings: A fan favorite, the wings are tender and coated with the delicious peri-peri sauce. They're great for sharing or as an appetizer.

Side Dishes: Nando's offers a variety of sides, including their famous Peri-Peri Chips, Spicy Rice, Garlic Bread, and Corn on the Cob. The sides complement the main dishes well and provide a nice variety of flavors.

Nando's offers good value for money, with generous portion sizes and reasonable prices. The quality of the ingredients and the unique flavors make it a worthwhile dining experience.

Nando's Peri-Peri is a great choice for those who enjoy bold, spicy flavors and a lively dining atmosphere. Whether you're a fan of spicy food or prefer something milder, the customizable spice levels ensure there's something for everyone. It's an excellent place to enjoy a hearty meal with friends or family, and the consistent quality and flavor make it a reliable...