I am a repeat customer who was treated like garbage on my 4th visit. Didn't even order anything and left before I sat down. Disgraceful service, no wonder the resturant was empty on a long weekend Saturday at 4 PM!
We walked in and tried to sit down only to be interupted by their supervisor who stopped us and told us not to sit there as that area needed to be cleaned and that we need to remove our childs car seat from his stroller prior to going to sit down before we even picked out a spot to sit. We have always kept the stroller with us in previous visits plus the resturant was empty, which I explained to her and after some back and forth she relented and allowed us to bring the stroller into the aforementioned empty resturant and then we were told to only sit in a corner area that was the least appealing to us.
When we tried to sit elsewhere once again we were told that that place needed "cleaning" and to not sit there (didn't look like it). It almost felt like they wanted me to fight them for the opportunity to spend money in their restaurant. I was with my kids in all this back and forth, we decided it was best to leave and never come back.
No one inquiried why we were leaving and my wife later told me that the supervisor was rolling her eyes behind us.
So all in all, never going back. To the owner of this establishment, what goes around comes around, and you should look into hiring better management staff or closing the place down.
Just imagine the stupidity, that a paying customer comes into an EMPTY resturant that is fully staffed, but they can't retain that single customer. It's almost funny. Can't review the food unfortunately cause I...
Read moreI recently had the pleasure of having breakfast with my friends at Nirala Restaurant, and I must say it was a delightful experience from start to finish. Located conveniently with plenty of parking space, the restaurant offered a warm and inviting environment that set the stage for a memorable meal.
One of the highlights of our breakfast at Nirala Restaurant was undoubtedly the lamb paya. The succulent and tender pieces of lamb immersed in a rich, flavorful broth left us craving for more. The aromatic spices infused in the dish added an extra layer of depth to the overall taste, making it a truly satisfying choice.
Accompanying our meal was their refreshing lassi, a traditional yogurt-based drink that perfectly complemented the flavors of the lamb paya. Served chilled and garnished with a hint of cardamom, it provided a cooling sensation and balanced out the spiciness of the dish.
The restaurant itself boasted a pleasant ambiance, with comfortable seating arrangements and a welcoming staff. The décor was tastefully done, creating a soothing atmosphere that was conducive to relaxed conversations and enjoyment. The attentive and friendly service further enhanced our experience, making us feel well taken care of throughout our visit.
All in all, Nirala Restaurant proved to be an excellent choice for breakfast with friends. From the delectable lamb paya to the refreshing lassi, every aspect of our meal was executed with finesse. Coupled with the inviting environment and ample parking facilities, it was a truly enjoyable experience that left us eager to return for more...
Read more2nd Review for this place:
Ridiculously high price and Poor service and poor quality of food.
Shameless Management and staff. Very rude, ignorant and non professionals.
Raising price to the level that even Saturday tables are empty no customers like before reason same.
For 2 Poori $13.99 plus tax "wow" only Chana not even Aaloo tarkari in it. Claiming the best Halwa poori in the whole GTA. What a Joke. All the curries went very high in price but very low in quality, again Shameless management talks to you rudely when you try complaint about it.
NO and 0 stars again for Nirala, just a wastege of your precious time and your precious Money.
First Review:
I went to this place a few times specially for Breakfast and some times for dinner. About 3 to 4 years back it was nice place to go and eat with a little high price and fair quality of food. Since Pandemic starts Nirala Restaurant raised the price almost double for everything and quality of food is really gown down. $3.75 for a naan?? All other things are so expensive as well. We order food and after seeing the low quality of food as well as quantity was very low too. We left without having our dinner despite of the manager asking us to stay and get discount on the food but as we tasted the food already with NO TASTE at all moreover food likes a day or 2 old refrigerated and just warmed up to serve for the honest and valuable customers. We're definitely never going back to this...
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