Pizza Nova — Restaurant in Toronto

Pizza is average, but the customer service was a little shocking, walking in to order two slices to go and I noticed they where putting out fresh pizzas, I simply asked if they where going to put out a deluxe pizza and the man behind the counter just said “Nope” I wasn’t sure if he was talking to me with such tone so I asked again just to be sure (it was a little hard to hear inside the store so maybe he didn’t hear me) sure enough with a blank face and same attitude the man just shook his head. The whole encounter from walking in - to paying he just had the worst attitude, and literally shoving the machine in our face… The pizza wasn’t the problem, it hit the spot! but the service is appalling, please consider hiring nicer staff for this makes me not want...

The WORSE service I have ever seen or received! Im actually sad because I love Pizza Nova and this is the only one in my area. The Tall bald guy is extremely rude, zero sign of friendliness and has no patience at all! He should not be allowed to deal with public nore provide customer service. Today will be the very last time I stepped into this store and I walked out super hungry as I decided to cancel my order due to his terrible behaviour... also, the older asian lady speaks barely any English, is not friendly and literally shouts instead of speaking. She has a hard time taking customers orders and makes you repeat everything multiple times! I wish I could contact the owner and express my experience to them. Oh well, another lost...

TERRIBLE. foods fine. mediocre. but you know what???? I placed an order at 7 pm 'and got it at 10. THREE hours later. because they messed up my order and the driver said he would bring it back asap. he didn't. got it an hour and 45 mins later. RIDICULOUS. and for my refund they made the driver pay! are you kidding??? don't order if you're hungry - you won't get it. customer service was nice but said they couldn't refund without not giving me my order. ended up getting one because there was a communications mishap and they had to RE ORDER it. ON TOP of that, they forgot my sauce. I would give negative stars if I could. do yourself a favour and don't order. much better pizza at...