St. James Town Steak and Chops — Restaurant in Toronto

Very good and very bad.

Deserves 2.5 / 5

I shop there all the time for many decades, but am phasing them out.

Their food is quite good, but 50%-80% markup is way too much for that level of price.

6.99 a pound for green beans is triple what it is on the roadside

7 dollar avocados have been seen here, $15 blueberries, 9 dollar bread loaves

$210+ for 5 good steaks means they made 100 dollars profit for storing a few pounds of meat for a few days.

They have been there for many decades,,.. its not like they have a mortgage to pay... they are just price gouging

And the staff is VERY high turnover.... new faces all the time, and most aren't very interested or bright.... indication of poor treatment/ pay.

I have seen Several dozen different workers come and go. Must make them sick that a day's pay would not even buy one meal there for their family

The in-house made sandwich shoppe is ok... good things can be had there...

But the meat and grocery items are of great quality and poor value. If you bought a small quacamole, a regular sized salsa, a bag of nachos and a bunch of grapes, you would be at $40

I guess they just cater to the overpaid, and that's how the owner gets overpaid, and then he underpays his staff

Come to think of it. They were often needlessly closed during COVID.. And they held a "one customer in the store at a time" limit.... Which was just awful if it was raining or cold... So there is a bunch of paranoia in there as well,.. again at the customer's expense.

People complain about farmers and ranchers not making enough money... no wonder... places like this make 20x what they do, just...

Honestly, great quality meats. No issues there. The lack of customer service we received was appalling. To be fair, I decided to go here at the last minute, after receiving an online order that I was very happy with. I spent over $200 on that order, and I wanted to check out the store - I cannot wear a mask and they made a big deal of it. The bigger deal was the way my husband and daughter were given a hard time after all 3 of us were told we could come in. I did not have a chance to address it at the store because I did not know my husband and daughter were no longer behind me - I thought they were checking out the rest of the store. It wasn't until we left that my husband told me. I guess customer service and common sense are dead nowadays. I was actually trying to give a new butcher a chance, as we always go to Gasparros on Bloor and have for years. So much for that. Really sad becuase I had high hopes for this place. But I guess only certain people are supposed to shop here. Never again. I still made a purchase because the lady serving me was so nice with all the other madness going on around me, she honestly made me forget how ridiculous the rest of...

I've never written something like this before, I don't really like the idea of talking trash from the safety of ones living room, but it's been two days now and I'm still put off by a very distasteful experience at this shop with someone who I believe to be an owner or at least a manager. He was short with me, rude and judgmental, when discussing the details of a botched special order I had placed.

I've had a decent time in there before, nice chats with other folks behind the meat counter and I've enjoyed their sausages and chickens... but I just can't imagine going back or recommending this place to anyone after this experience. In my opinion he acted unprofessionally and without class, even childlike as he continued to mutter last words about me on my way out.

I'm somewhat appalled at this treatment, but also really disappointed as I'm new to the area and have had many great relationships with my local butchers in the past. I even called a month ahead of moving to Cabbagetown to enquire about special orders I'd be interested in making if they were interested in taking them. "Sure, ya! We can do that. And welcome to the neighbourhood." Not so...