Thai Express Restaurant Toronto — Restaurant in Toronto

The Ultimate Betrayal

2024-06-06 Update: They are once again serving 3X spicy fried rice, so my new review would be 5 stars; however, I'm going to leave my current star rating up for a few more months to ensure they don't rug pull.

I'm just an average Joe caught up in the Toronto rat race who works hard, pays his taxes, and does his best to not let the weight of the world's problems crush his soul.

I don't drink, I don't smoke, and I don't do drugs: My vice is Thai Express's Basil Fried Rice - 3X spicy (BFR3X). As such, I can frequently be found patronizing the Yonge & Davisville location where they have a Top Chef that spices things to perfection. If my review ended here, this would be a 5 star review.

Today I was in a particularly chipper mood and decided to pay this location a visit to end off my week right: BFR3X made to order by my favorite Top Chef. Unfortunately, things soon took an unexpected and dark turn. I was informed that the location's manager was on site that day and it was against corporate policy to do anything higher than 1X spice. Panic set in, but despite my desperate pleas, this manager would not waiver from her authoritarian ways. I soon found myself back on the street with BFR1X, and an overwhelming sense of emptiness that no amount of BFR1X could ever fill.

It's outrageous, egregious, preposterous! My faith in humanity has been shaken to its very core and I now question whether I shall ever be able to taste from the Garden of Edan, that which I had briefly experienced at the Yonge & Davisville location thanks to my...

Best to order ahead of time since I had to wait for 25 minutes for my order to be made. It is a shared restaurant with a Mr Sub outlet with each of them being totally separate. These days, due to COVID, you only enter from the entrance of the side street and exit from the Yonge St door. They have enough sanitazer containers for customers use. If you want peanuts and/or hot sauce, you have to ask for it. The Pad Thai and Pad See were OK but it is certainly a quick service restaurant quality and not of a good Thai restaurant. The Sausage fried rice was bad and the inside of the sausage did not look like a meat sausage. The chicken nuggets were too dry. The spring rolls were very average. If you like sweet dessert, the chocolate cake is sweet and taste OK. There are (paid) street parking except for rush hours and there is a small Sober supermarket around the corner so if you are also doing some grocery shopping, you can probably use one of their free...

I believe this restaurant is illegally committing tax evasion (or at the very least has terrible customer service). I was in there picking up lunch around 1pm. When cashing me out, the worker didn't input it into the register, but just entered the total into the debit machine. I asked for an itemized receipt from the register, was given my debit machine receipt, and eventually they tried to pass me off a kitchen chit. I had to ask 3 staff 20 times before they finally gave me a receipt. This shouldn't have been so difficult! When I finally was given a cash register receipt, it was faded. It gives the impression something shady is going on. Why so hestitant to touch the cash register and actually input accurate orders? Why manually writing orders with a cash register in front of you? They need to be audited and someone needs to reconcile / compare their cash register vs....