ViVetha Bistro — Restaurant in Toronto

My friend and I came to eat here tonight as she always enjoys this place. She ordered calamari, salad and pasta for us to share. She asked our waitress if there are mushrooms in the pasta as she is allergic. The waitress said no there is not or it would have been listed on the menu. My friend told her that she is violently allergic. The waitress said she would flag that with the kitchen. When we got to eating our pasta I noticed something that seemed to be a mushroom. My friend then stopped eating and pulled something out of her mouth which was also a mushroom. I inspected the pasta more and we noticed many more mushrooms. We told a waitress and the manager came over to us. My friend explained the situation to him. He lightly apologized and said it was a miscommunication and that the chefs are new and that the waitress only put the allergy alert under the salad. The manager had nothing to say and even said to us “I don’t know what to say”. He asked if my friend was okay and said “call us if something is wrong”. He took this extremely serious situation very lightly. Not only would she be ill but it would also be of detriment to her baby she is carrying. The waitress also barely apologized. We are extremely lucky that we noticed those mushrooms something very serious could have happened to my friend. Their lives and business would be on the line. They failed to understand this and their insincerity shows an extreme lack in customer service. Being in a restaurant business it is assumed they should know how to deal with allergies and their “miscommunication” should be addressed or something...

We love going to Vivitha's for brunch. The food and service is excellent. We visited Vivitha's on Jan 16/24 for dinner this time now I remember why we do not do dinner here. The apps ordered were fried calamari and bruschetta. The bruschetta was made on a toasted, thin pita bread like a soft taco. The bruschetta was tasteless and the tomatoes were so heavy that the pita druped while picking it up. It's saugy and now you have the tomato juice running down your arm. Bruschetta should be on breads, such as ciabatta or a French baguette. We ordered two seafood delight entrees (oil and lemon choice) and both were not steaming hot as the third dish, Angry Chicken. The seafood delights were tasteless as well. Most likely the only reason the Angry Chicken tasted good is because of the pepper spice. We spent $130 on two apps, 3 entrees and one kids meal, plus two sodas, however it was not worth it. I offered the nice waitress the feedback and asked if she could give the feedback regarding the bruschetta to the owner or the chef and she advised she can't because she hasn't been there long enough to say things to the manager and that it's best if we tell our favourite waitresses, Maureen and Janice and maybe they can put in a word. Well, that's not what we expected to hear and we're not sure when we will be back for brunch during Maureen and Janice's shifts. Also, we won't be returning to Vivitha's for dinner again. Vivitha's has been around for a very long time, I have been going there for over a decade. The interior needs remodeling. The atmosphere...

PIZZA REVIEW! I've known this restaurant for it's popular brunches ever since moving to the beach area. They recently put up a new banner with a giant photo of their pizza outside. Unfair!!! It was starting to get to me and I finally caved and ordered a pizza takeout . Really simple to order through their own website, plus a discount for ordering and a place to add your own instructions. I thought, "Ok 12 " pizza, I wonder if they have the same pizza measuring stick as some other places and it will end up more like a 8" ?" With tax it was just over $13. I added a tip - IT'S COVID!!!! So it was ready in 15 mins, I walked there, and when the pizza box was handed over - I noticed it was really heavy ...."maybe a lot of bread and not much veg?" Why am I so suspicious about pizza??? Anyway - I am delighted to say the bread base is excellent - they make their own ! I had the veggie pizza and let me tell you there was no skimping of veggies (eggplant, zucchini , asparagus etc ) or the sauce and cheese. The weight was all good food! It was really perfect and at least 12" , topping all to the edge. I couldn't make my own for this price. It looked like a work of art and I really felt that they put care into making it. I didn't take a photo - you can trust the giant one outside the restaurant to be accurate. Great value, so glad I gave them a try and suggest you do too! (ps, I couldn't eat it all so froze the other 1/2 for another pizza craving day!) Thank you Vivetha -...