Subway makes great sandwiches. My family and I bought 1 foot long which met our expectations, but the disappointing factor to our visit was the bowl. I ordered a Chicken Shwarma Bowl for $13. Naturally, you'd expect to get a respectable portion. Unfortunately, this was not the case. The bowl consisted of around 6 tablespoons of rice and nearly 6-7 pieces of chicken. The veggie portion was satisfactory, but that hardly excuses the stingy meat and rice portions.
I'm not sure if this is the company's standard serving size or if this location was just skimping out, but hopefully the brand can improve on their bowls. It tasted pretty good, just wish I got more.
I'll attach a photo so you can compare for yourself the advertised bowl to what I got. To be fair, I took around 3 bites before taking the photo. The messiness is also not their fault, as I was moving around with it...
Read moreDear Subway Customer Service,
I am writing to express my disappointment regarding a recent experience at one of your Subway locations at Hinton . During my visit, I received very poor service and observed unacceptable behavior from a staff member. I would rate the experience 1 out of 5 due to the staff’s unprofessional and rude attitude toward customers.
As a loyal customer of Subway, I was surprised and disappointed by the way I was treated. I believe all customers deserve to be treated with respect and courtesy, which unfortunately was not the case during my visit.Name of person is sukhmaan.
I kindly request that you look into this matter and take appropriate action to ensure such incidents do not happen again.
Thank you for your attention to this matter. I look forward to hearing...
Read moreAttention Customer service and HR. Today i was told by your worker (Sukam? Is how you spell it?) that i should have just asked for everything on my sub except for jalapenos. That would have not been so bad if he wasn't extremely rude about it. Secondly i have ordered my subs from subway exactly how i did today, for years! No one ever had a problem with it all these years except for him. He was also very annoyed if i asked for more of a specific ingredient. I have never had that problem at any subway I have ever been to and I travel often. The new worker however was very polite, asked if I wanted more condiments: POLITELY. She had customer service skills her more seasoned coworker lacked greatly. Todays visit in Hinton was July 4, 2025, we paid at...
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