Artigiano Main St. — Restaurant in Vancouver

Visited for hot chocolate festival.

First I have to mention the customer service. There was a gentleman in front of us who was having difficulties with remembering to keep his mask on (he left it at his table when he came up to order). The gentleman behind the counter was gracious & kind & offered to bring the customer his order directly to his table to ensure he wasn't wandering around the cafe without his mask on. He handled the situation wonderfully. I wish I got his name so I could give him a shout out.

On to the items we we ordered:

Mellow Berry Bomb - Juicy, tart flavours of strawberry meet the fresh fruitiness of smooth ruby chocolate. This was my first time having a hot chocolate bomb (which seems to be all the rage on IG) so I was really excited to try this one & it did not disappoint. It had a mild fruity flavour. Very different than what you would expect from a hot chocolate, but nonetheless it was delicious.

Incendiary Orange Explosion - Succulent flavours of orange meet creamy milk chocolate, infused with smoke. This one was completely opposite to the Berry one as it had a bold smoky flavour, with mild orange notes. The marshmallow was beautifully torched which gave it a nice texture. This one was more of what you would expect from a hot chocolate.

Overall this is a great little cafe, the hot chocolates were very reasonably priced & they take COVID-19 seriously. The tables are well spaced & they have cards on the table that let you know when the table has been cleaned & when it's waiting to be cleaned. As I mentioned before the customer service is top...

I went here a couple times with friends in the past, and I've always had an enjoyable time!

The atmosphere of the place is very welcoming. The rustic wooden tables with the warm lightning is very inviting, and I love the red accent colours of the place! There's a lot of room in here too; the tables are reasonably spread apart, and the ceiling fairly high, which feel very refreshing.

The baristas at the front have also been nice whenever I've visited.

As for the drinks, I've mainly only gotten the teas, so I can really only comment on those. They're very delicious one-in-a-while treats, as this place is fairly pricey.

I've had a few of their loose leaf teas, which come in a small tea pot with a cup if you dine in! The flavours are fairly standard as far as teas go (ie., peppermint, english breakfast, etc,), but I still enjoyed them nonetheless.

As for their London fog tea latte, it's delicious! I recommend getting that if you don't mind paying a little more for it. It was wonderful and wasn't overly sweet (something that I find with other place's London fogs). Definitely recommend trying this out at least once.

Overall, Caffe Artigiano is a wonderful spot to hang out with some friends for an afternoon tea. I've been here a handful of times before, and I really enjoy the rustic and roomy atmosphere of the place. The teas are delicious, and I love the presentation of them. If you're willing to pay a bit more, I'd recommend trying out one of their London...

This place has gone downhill since last year. The new food is not as good as it used to be. The young folks who work there are too lax. It take two of them with their heads down to make one coffee. The atmosphere has changed. I keep coming to give it another chance to redeem themselves from the last visit but I'm done. Bring back the skinny guy who used to manage it. It felt fun and lively when he was here. Edit: ONE YEAR LATER and I gave them another try. Asked for my latte to be warm not hot. As she read my order back she missed the 'warm' part so I repeated it. It did not show on the screen so I repeated it again. When I was waiting for my coffee in the pick up area I asked the barista for it to be warm. She did not understand so clearly it was not communicated. "Extra hot?" "No, warm." She looked at me puzzled. "Not hot, warm. Not hot at all just warm." "Extra hot?" "No. Warm." English was not her first language but how do you work at a cafe where food gets warmed up without know the word 'warm'? Maybe I should have said kids temperature but if she didn't understand warm, would she understand kids temperature? The latte ended up lukewarm and the carrot cake dense but dry. The guy working needed a comb or brush run through his hair too....