DON'T GO HERE. Service is terrible and manager is very rude. Take your money somewhere else. The only reason i'm even giving one star is because I'm required to put a star to post this review. If you ever want to laugh and have $13 to spare, order their prawn lollipop as you will get 6 pieces of prawn floating in something that looks like jal-jeera.
We ordered 2 dishes. - Kuku paka (with rice) and prawn lollipop (with garlic naan). The first arrived was the prawn lollipop- it looked more like prawns floating in a very thin watery curry and nothing like lollipop dishes are meant to look like, and didn't look appetizing at all. Not to mention the curry was not even hot. The garlic naan had no garlic on it. We decided not to eat it and wanted the waitress to take it back.Our server came by and she said she cannot take back/cancel the order. We fortunately had another waiter come by and we told him we didn't want to eat the prawn "lollipops". He took the dish back to the kitchen and said he would take it off the bill.
Then came the kuku paka. It was missing a hard boiled egg (one of the main ingredients of the dish) and the pan it was served in, was missing a handle (you could see the screws where the handle was supposed to be). As soon as we noticed this, a man arrived to our table (I believe he was the owner) and asked us what the issue was and we respectively explained what had happened. Instead of respecting the customer's complaints, he started blaming us very very rudely for not liking "their style of prawn lollipop". He mentioned he's been selling it for the past 12 year, and asked us how could we not like it. We asked him why that dish was named prawn lollipop. He didn't answer the question and went onto talking to us rudely for not liking it, repeatedly placing the blame on us. Not even once did he offer to make it in a different way or feel bad for not us not having a good experience at his restaurant. Anyways, we told him we didn't want to eat that dish and he asked if we wanted kuku paka fixed and we said yes. A waitress came back with the kuku paka, this time with a boiled egg after 20 mins of wait and also brought a new dish of rice. Kuku paka tasted ok. Pretty bland with rice but not bad. We ate it, paid the bill and left as soon as possible. All this while, none of the waiters/waitresses filled our water glasses. We even noticed the table beside us had asked 3 different waiters for water but none of them ever came back to them with water.
This was a terrible experience for us. We would recommend people not to visit this place and really hope that the management are reading...
Read moreWent here with my family. Ordered a platter, butter chicken and Lamb Biryani. Everything was absolutely delicious.
Our server was Karan. He was patient, knew the menu very well, and gave us some great recommendations based on our dietary preferences. He, and the rest of the servers were very attentive when it came to refilling our chai when we ran low. They would also make sure we knew when they were making a new pot to ensure we received the freshest chai possible. The owner came by to greet us and crack a few jokes as well, which felt nice. He definitely means business, and runs a tight ship, but that has translated to a quality staff and good food.
While the food did take a bit to come out of the kitchen, it wasn't too long of a wait, and was well worth it.
The butter chicken was better than any we had ever had. The gravy was perfect, and savoury, apparently due to the lack of sugar and artifical colours that most restaurants add to give that sweet, orange/yellow sauce you might expect from butter chicken. A definite must-have.
The platter we had consisted of different east african barbecued meats. The jungle ribs were a definite highlight on the platter. When the different meats were paired with the tamarind sauce that comes with it, (which was on the sweeter side) it definitely did add to the experience. It hydrated some of the meats that were on the drier side due to them being cooked in the tandoori oven.
It's definitely worth it to try the Piri Piri sauce, especially if you like spice. Be careful however, as the spice doesn't hit you right away, but will give you a pleasant pop a few moments after trying it.
The lamb Biryani is a great option for those who enjoy that comfort food feel. It's definitely something you can dive into and eat a lot of.
For dessert we had Gonja, as recommended by Karan. It's a caramelized plantain dish that is paired with ice cream that is supposedly an east-african staple. The ice cream cuts through the richness of the plantain, making for a well-balanced finish to a wonderful meal.
All in all, the service is wonderful, the food is delicious and intriguing. Definitely worth it to be adventurous and try something you haven't tried before here. We will be...
Read moreWe recently had the pleasure of working with Jambo Grill for a catered event, and I cannot recommend them highly enough! From start to finish, the entire experience was seamless and exceeded all our expectations. The food was absolutely incredible, and every single guest raved about how delicious and flavorful everything was. The team at Jambo Grill truly knows how to bring authentic, mouthwatering dishes to life. This wasn’t our first time enjoying Jambo Grill’s amazing food and service—we’ve dined at their restaurant more than a few times, and every experience has been nothing short of excellent. Whether it’s the warm, inviting atmosphere of the restaurant or the consistent quality of their food, Jambo Grill always delivers. So naturally, they were the first choice when it came to catering our event, and they didn’t disappoint! A special shoutout to Ramesh, who went above and beyond to ensure that everything was perfect. His patience and willingness to accommodate all of our specific requests did not go unnoticed. Whether it was adjusting the menu to meet dietary preferences or handling last-minute changes with a calm and professional demeanor, Ramesh made the entire process stress-free for us. He truly embodies what exceptional customer service is all about. The feedback from our guests has been nothing but glowing. Everyone had such positive things to say about the variety, quality, and presentation of the food. It’s clear that Jambo Grill puts their heart and soul into every dish they prepare, and it shows in the smiles of satisfied guests. This experience has left a lasting impression not only on us but also on everyone who attended. It’s no exaggeration to say that Jambo Grill has earned lifelong customers through their dedication and attention to detail. If you’re looking for a catering service—or even just a restaurant—that delivers outstanding food, exceptional service, and a memorable experience, look no further than Jambo Grill. We’ll definitely be turning to them for future events and encouraging others to do the same. Thank you again for making our event...
Read more