Starbucks — Restaurant in Vancouver

If I could give 0*, I would!!! I had my old Stbrcks card w/10-dollar credit. I wanted to pay additional $15, so the total of the new gift card would be $25. It took a good 5 min of one employee to do this simple transaction. The other staff was asked to help. Again, so many transactions happened (adding, cancelling payments, and so on) even though I came in with a simple request to move the amount from card #1 to card #2 and then charge me extra $15 on my credit card. At the end, I received a new gift card, and a couple of receipts. I spent at least 20 min just dealing with incompetent staff and I was already late for appt. so I didn't check the bills. Now, at home finally checking the card value and guess what? The new card has a value of 25 but wait .....My visa card was charged $25, instead of 15. I hope the incompetent staff can celebrate their victory of earning $10 as their...

The staff here are absolutely amazing. Their problem solving is un matched. I sat here waiting for a family member, I noticed so many great things. The presenter was so kind to everyone, using their names to make it a special experience. He greeted everyone and reassured them their drinks were on the way. I saw him handle an angry guest, the staff kept their cool and quickly diffused the situation, offering a solution! Whoever is managing this store should be very proud of...

I dont normally write poor reviews! Because I understand there's off days in the industry my husband went down to get us starbucks I wrote a very specific 😅 order for my drink and it was incorrect and my husbands drink was a venti and it was filled to the grande line with liquid and the rest was foam ... normally I wouldn't mind but with the rising prices it was really frushing and my husband complained and they didn't offer to remake it so he...