The Narrow Lounge — Restaurant in Vancouver

This evening Dec. 20th three of us dropped in and literally no one working there achnowledged us for a good ten mins or more. We finally asked for service and were given one menu to share between 3 people. We asked for another menu and the waitress Ruth said 'sure they're right here' annoyed and acting like we should know where tgey kerp their menus behind their counter? We laughed this off and decided the atmosphere was pretty rad. We ordered drinks then waited so long for service totake our order that we needed drink refills and so finally asked again at which point we got more drinks and ordered food. The food order was wrong so the cook and wait staff we arguing over us! We laughed this off. Then the waitress came to our table aggressively in out face and told us we didn't make that order as if it was our fault. Half the table had finished eating before the the other half got their order. They offered no compensation. Then the waitress comes with out bill, being fully charged for this bad service, we asked for a discount. She was ignorant enough to refuse to take the meal off the bill but give us a 10 percent off. Which equated to 5 dollars.This was the worst service I have ever received in Vancouver. I had to deal with being bullied, ignored and given the wrong order. BAD enough to write a review which I have never done. So disapointing since we were hoping to make it our new local dinner spot being only a block...

I’m just wondering is the experience always like this or it was a one off! First of all, you open the door and the musty odor knocks you out! Then you walk into the narrow bar which I could see has the potential to be a really cool speak easy, but all the used nasty glasses on the tables, disorganized bar and bartender made me have second thoughts…we decided to sit at the bar but zero acknowledgement from the bartender and after a few minutes, not so friendly person took our orders which took a while, and only one of the two drinks were served and the guy started checking his phone for like 5 minutes, so we asked about the other drink, he pointed to the half full glass a seat away from us and said “this is the drink, we dont have clean glasses and that’s why it’s half” - “the Red Narrow” cocktail which supposedly is served in a small glass, was served in a not so clean whiskey glass - Now cherry on the top : as we are trying to stay positive about the experience, a small roach fell from the ceiling right beside my drink that I had to toss away! Which realizing how indifferent the bar guy was, I didnt even bother telling him! By far, the worst bar experience in Vancouver and wayyyy overpriced for...

I left my scarf at the bar and called to inquire about it. The response I received was that I had to physically come to the bar to check for it. I explained that I lived far away, but was told that no one could check for me unless I was present. I was very frustrated with this lack of service.

Eventually, I went to the bar and asked a bartender to check the lost and found for my scarf. He gave me a disapproving look, but agreed to check. However, 15 minutes passed and he still hadn't checked. When I asked him about it, he said he was too busy. I noticed that there were only two staff members working on a busy Friday night, and as a result, tables were unattended and my margarita was poorly made.

After waiting for some time, the bartender finally checked for my scarf and told me it wasn't there. However, I was certain that it was, so I asked another staff member to check. She found it immediately. It was frustrating that I had to come all the way to the bar because no one could check over the phone, and then when I got there, the staff member who agreed to check took so long and didn't do...