I am writing to share my honest feedback on their Too Good To Go strategy. I have been a loyal customer for a long time, but now I feel betrayed and insulted. Just look at how ridiculous their package is. It’s only $6.99—not about the money, but about how they perceive their customers. It feels as though they are using Too Good To Go customers as a food waste bin. Since when? Is this their plan for dealing with inflation and other challenges?
I understand that this is a difficult time for small businesses, but this must stop. Many other bakeries on Too Good To Go, like Terra Breads and Nemesis, offer better variety and put more care into their packages. None of them treat customers like this.
Additionally, Olympic Village’s demographic primarily consists of single professionals and small households. The portion sizes in your Too Good To Go offering seem unrealistic for the local customer base—who would actually be able to finish this? Instead of reducing food waste, this approach risks creating more. If you produced too much breads that aren’t for target audience, why don’t you donate this to Foodbank or take this to B2B opportunity instead of taking advantage of likeminded customers…?
Anyone who has purchased from Too Good To Go would understand why I’m so upset. As someone who works for the public and volunteers for the community, I feel compelled to share my experience so that others are aware of what they might be getting when they choose to support local businesses and be...
Read moreSwiss Bakery serves an array of sweet and savoury baked goods, sandwiches, and coffee. Located on a relatively quiet street. Kind of a small place with a lot of the space taken up by the food cases, but they have a few large tables inside and more small tables on the patio. I dropped in for lunch and ordered a veggie breakfast sandwich, a slice of turtle cake, and a purple rain tea (their tea list had a few uncommon options which was cool). The breakfast sandwich was delicious. It came on a fresh pretzel bun which was the highlight, but the filling was also very tasty. Very satisfying portion size. The cake was good. I was there pretty early for lunch, maybe 10:30, and the person taking my order warned me that the cake had been frozen and might not be defrosted yet, but I ordered it anyway and by the time I ate it there was no trace of frost. It was pretty sweet but the slice wasn’t too big so it was fine. Just a little heavy on the frosting. The prices were very reasonable. I was told they would bring my food to my table and assumed that also meant my drink, but when they brought my food out they told me to come get my drink inside. I’m getting picky, I was annoyed that my tea came in a paper cup when I ordered for here. But the staff were friendly. I keep forgetting this place is here because it’s not directly on my path even though I pass by it most days just one street over, but I’ll try to remember it and...
Read moreI love croissants and I heard that this was one of the best places in the city to get them. I ordered two regular butter croissants on a Wednesday morning around 11:30am. While visually they looked nice, from the moment I was just carrying the bag, I had a hunch just from the feeling of them in there that they might not be the freshest. Honestly, these croissants were so stale they were clearly day olds, the same what you would get from any random cafe. I might as well have even gone to Safeway's bakery section. There's no way they could have been baked that same morning, since I was only there a few hours after they opened. It wasn't written anywhere that these were day olds. I even tried toasting one at home and eating it with butter but it was still so stale and totally unsatisfying. You should not even need to add butter to a croissant to make it taste good, they are already essentially made out of butter! A waste of time, money, and my daily calorie intake. Save yourself the trouble and go to Batard on Fraser instead.
P.S. This is the first time I've ever written a review for anything, that's how...
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