So I went to this location to get an ice cream cake for a birthday party, but I decided to get a bag of popcorn too, since this Baskin Robbins location has Kernels in it. The lady at the counter told me that the popcorn was 1+1, so I picked the second type, but the guy at the cashier punched in the full price for the second popcorn, and didn’t even offer to give me a receipt. Considering the number of items I got, the total amount was pretty high and I asked for the receipt. After I pointed out that I was charged for the second “free” bag, another lady came and passed me a $10 bill and some change without explaining anything, when I wanted my card credited back. And when I asked for a polystyrene box for the ice cream cake, which is what I usually get from other Baskin Robins locations, the lady just threw the items in plastic bags ruining the icing/frosting on the cake. I could see that they were busy, probably due to the BOGO event, but it wasn’t a...
Read moreAll Scream for Ice Cream!
Been here twice now within a week just because of the service. The quality of ice cream and flavour profile were top notch as one of my favourites besides DQ.
You have to get a scoop or two in their chocolate dipped waffle cones, it’s to die foe in terms of bringing your inner child out again.
Definitely recommend as they have so many different flavours to try out compared to your basics. Great way to refuel with a sweet treat for burning all that calories while walking in the mall shopping!
I have to rave about the customer service as both times I went and was served by a different person, they were nothing but happy about helping me choose the right flavour / taste testing while showing nothing but passion for the job, even if they clock in and clock out. Exceptional all around from...
Read moreFood: 4 Stars Service: 5 Stars Ambience: 4 Stars Value: 4 Stars Overall: 4.25 Stars
I visited Baskin Robbins for a sweet treat after a long day at work. I must say, they have the best, most polite, and energetic employees! Every staff member was smiling and radiated good vibes, which made the experience even better. Their friendly nature and positive attitude are truly commendable.
The variety of flavours available is impressive. I tried the Pralines 'n Cream and Ube Coconut Swirl, both of which were delicious. The flavours are rich, and there's something for everyone, from classic vanilla to more adventurous options.
Overall, the delightful atmosphere and the extensive selection of flavours made my visit worthwhile. I'll definitely be returning to try more flavours in the...
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