Chop Steakhouse & Bar — Restaurant in Vaughan

I had my birthday dinner here. Reserved a table for 8 people for 7pm and when I made my reservation it said "counter" so it made me nervous that I'd have my family and friends sitting at the bar counter or something. So I called in, telling them it was my birthday and I had family and friends not wanting to sit at the bar table. They assured me it was the heated patio that was very nice. I said thank you and hung up.

7pm rolls around, were excited and I arrive at the restaurant for my birthday dinner. We arrive and get a table meant for 6 people. Then they pull 2 chairs over. I ask, weren't we supposed to have dinner at the patio? They said to me a law firm had bought out the patio and that this was the table they left for me. No one called to tell me, and I only learned of my table being switched when I arrived.

So now we're crowded around a table meant for 6 people. We order our food and it arrives 40 minutes later. I ordered a prime ribeye medium rare, new York strip medium rare, and two kids meals both medium. The steaks for my kids came out rare and the ribeye came out medium. Being already hungry I just swapped half of my steak for my kids steak.

At the end of the night I pay my bill and not a single happy birthday. No birthday cake. Nothing. Before I leave the restaurant I ask the front if there is a birthday special or something for people's birthdays. They said "Yes. They get a cake." I tell them I made a note on my reservation it was my birthday, even called in and let them know. They say sorry and offer to give me cake. I said forget it, it was too late in the night my family is tired.

This place really sucked the soul out of my birthday. I will never come back to this restaurant again. They'll swap your reserved seats out from under you and treat you like a peasent because you didn't buy an entire section.

I also think racism was a factor here because I was the only guy who was Asian in there and was not offered anything for my birthday while my friends noticed other tables full of white people getting their birthday cakes etc and thought it was so strange nothing happened for me.

Shabby table, shabby food, shabby service.

UPDATE: Follow up was a weak email with let's speak, then nothing. I don't know what they were trying to accomplish but don't be fooled by the follow up on this review. This place still stands with terrible...

Located nearby the Cineplex Theatre in Vaughan. Reservations yes 👍 2x adults and 1 child

Dined during HAPPY HOUR (lounge/patio only) before we attended a cooking class in the area.

Service 4 ⭐️ Promptly greeted at the door and was acknowledged that even though I reserved the lounge, children weren’t permitted to stay within an offered the patio which is covered and heated. We did not mind this adjustment. Wait staff was attentive.

Food 4 ⭐️ The food came out all at once rather than phases so the items that were to be served hot like the corn and baos ended up being room temp.

✅ Chili shrimp 🍤 As this was served on a hot plate drenched in butter and seasoning served alongside a bun of bread this is a great appetizer.

✅ Ahi tuna tataki -an absolute must order as this was my favourite appetizer from the kitchen. Well seasoned,chilled perfectly and balanced. It comes sprinkled with Etta Nami and that togarashi mayo and lime vinaigrette helps keep the appetizer exciting.

✅ steak bites they were cooked to perfection medium rare and I ordered two of these as my eight-year-old daughter did not wanna share.

Mexican corn ribs- these were flavoured nicely. Highly recommend this for anyone who has gone vegetarian as these are a great substitute or vegetarian option for those who are accustomed to having pork ribs. Just wish the corn was more juicy as the kernels were dried out. A fresh boil would perfect this as I thought this may have been microwaved??

Bao buns- filled with beef the buns were room temp when it arrive to the table. Unsure if buns was freshly steamed to order or reheated through microwave which causes the buns to be chewy when cold. Flavours were ideal and salad that accompanying it worked well.

Drink 4.5 ⭐️ Ordered the Moscow mule which I appreciated they used Fever Tree Ginger Beer.

Overall My family dined happily here. 😊 especially at happy hour pricing.

We will return to have dinner as we were pleased with the steak bites and Chicago seasoning. It showed a prelude to what a full size steak under the super hot oven of 1800°F could be enjoyed…plus they have a...

Disappointing and Overpriced

I had high hopes when I walked into this upscale steakhouse as I heard many good things. Instead, I got mediocrity. This was on Mother's Day.

We had a reservation for 7:45 pm and we were seated within 5 minutes of arriving.

Let's start with the food as that is what matters most. We ordered a few appetizers to share. They were all very good - off to a good start! We had the Nashville Wings, the Crab Cakes, and the Birra Spring Rolls. Nicely presented and all very tasty.

Of course, steaks are what we were focused on. We ordered 4 steaks - 2 Striploins, 1 sirloin and 1 ribeye. Two of the four steaks were not cooked to the right doneness. Both striploins, one ordered as medium-well and one well done, came out as medium. We sent them back. The one that was medium was cooked a little longer. The one that was supposed to be well done had to be cooked from scratch. Of course, that meant we all ate our main courses at different times. Two of us finished our meal before the well-done steak reappeared.

The mushroom risotto, that is sold as "shareable," was no more than 5 Tablespoons in size. And, the rice was nearly raw. I understand some like their risotto "al dente" and it may be a matter of preference, but, this was essentially uncooked rice. The Mac and Cheese was ok but nothing great.

The waiter was great. He was pleasant and nice and, seeing the steaks as they were, brought over the manager to apologize. On their own, they offered us dessert on the house which we accepted.

The desserts were good - the Bread Pudding, the Pineapple Upside Down Cake and the Chocolate Torte.

But, a steakhouse that has difficulty preparing steaks stands out. As a result, I'm not in a...