Disappointed to find out that Dante’s has decided to close on Saturdays, in addition to already being closed on Sundays and Mondays. Does this place not like making money? Saturdays are prime dining days, and it’s frustrating to see them shut during such a busy time.
On top of that, their hours on Google are not updated, which is very inconvenient for customers trying to plan a visit. If hours change, they should make sure the information is accurate online.
Great food, but the inconsistent availability makes it hard to rely on this place.
EDIT:
Thank you for your response, though the defensiveness wasn’t necessary. I left my review to express genuine disappointment as a customer, not to attack your personal choices or family. If feedback isn’t welcome, perhaps reconsider being in a business where customer experience matters.
It’s not unreasonable to expect updated hours on Google in 2025, especially if your closure impacts customer plans. Suggesting people physically come by or call just to check hours is inconvenient and outdated.
I respect your decision to prioritize family, but a professional and less condescending response would’ve gone a long way in showing you value your customers.
EDIT 2: It’s unfortunate that you’ve chosen to respond with even more defensiveness and hostility. My original review and subsequent edit were simply honest feedback, which businesses should expect and accept on a public platform.
Your reply proves my point—rather than addressing customer concerns professionally, you’ve decided to turn this into a personal argument. Calling my feedback “overdramatized” and implying that I’m being condescending shows more about your attitude than anything else.
You’re right about one thing: reviews aren’t just for orders but also for the overall customer experience—including how businesses handle changes and communication. Sadly, your tone and approach have made this experience even more disappointing.
Best of luck...
Read moreSAVE YOUR MONEY AND GO WITH PIZZA NOVA 439-0000-pizza nova! Owner is a total A-HOLE at Dante’s and the pizza here not that good considering it’s overpriced , You see Canada, (well maybe it’s just Ontario), is a pizza challenged country! They simply don’t know how to make a decent pizza here. Being from Chicago I feel like I am qualified to make this assessment. Dante’s is outrageously OVERPRICED! In fact I make a conscious decision to avoid them solely based on me having to pay $40.00 for a simple pizza the last time I ordered from them.I asked them if they sprinkle gold flake or something on it since it costs a small fortune for a simple pizza. I could buy 2 1/2 regular pizzas in Chicago for the price of one Dante’s pizza. So I ask you Dante’s, WHY YOU SO EXPENSIVE???
So yes thanks for acknowledging my review. I got what I wanted, what I expected, a little bullying just like everyone else who gave you a negative review due to your lax attitude towards government mandated COVID-19 guidelines that you aren’t following, and due to your bullying of people for expressing their honest feelings about your service and your prices. Who do you think you are? Oh......right, who am I? I am a reporter sir for a major news outlet in the G.T.A. And I am working on a story about price gouging in the age of COVID-19. Several folks told me about you, about your bullying, and about your superiority complex. Personally I don’t care if you and your staff are feeling a little warm, if you can’t handle it you need to find another line of work. Don’t whine about it. There is a pandemic going on here sir! Not only are you overcharging people but you’re putting them in danger as well. Anyway, thanks for providing me with material for my piece. I’m sure you will like it when it comes out. The city of Vaughan should enjoy your COVID-19 violations also. CIAO you JERK! 😎this place genuinely hates...
Read moreThere are 3 things that I didn't like about this place:
Price Customer service Pizza
Price Seriously, $40 for a large pizza?
Customer Service It was my first time ever ordering from this place and when I tried to look up the menu on the website i did not see any prices, so decided to call them and ask, they were obnoxious and fairly rude to speak to.
He said "what would you like to order?" every 3 seconds and was very annoyed to speak to me. He finished by "i am very busy here", etc.
When I called to actually place the order a girl answered and it seems like it was the "standard" there, she was also a little bit annoyed and tried to get off the phone as quick as possible.
I don't understand also why do they have to manually swipe your card, I cannot recall the last place that has done this, they all accept tap.
Pizza Considering that the prices were so high I thought, this must be good pizza. I served it to my family and none of us really enjoyed it, i think there was also way more cheese than usual, maybe it is their style.
I may return to this location in the future and perhaps will know better to ask for more specific request, such as light cheese, or perhaps try different...
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