AJ the manager there is rude and unprofessional. I go to blends daily and order the same drink. Today it tasted bad, no caramel and something was rancid. I went thru the drive thru, turned around and went in to ask nicely if she would remake the drink. She argued with me about remaking it saying “I’ll make it the exact same nothings wrong with it” I said “well somethings wrong with it, it tastes bad, I don’t mean to be picky but can you remake it I’m 8 months pregnant and don’t want to drink something that isn’t what I normally get” (which is always so yummy!) she stormed off and when returned, demanded I drink in front of her. I took one sip and it wasn’t what I normally get again. It was bitter and there was literally NO caramel. She then argued with me that she made it the same as she always does and I can leave. I’ve never been treated so rudely. My partner and I buy a drink from you daily. Now we won’t be returning. We will take our business else where. If someone can’t kindly ask for a drink to be remade without you making them feel terrible why are you managing a coffee shop? Terrible Service. Very disappointed and now you have lost two loyal customers. I’ve been getting drinks at this blends for the last 6 years nearly every day. She was also really snappy at the ordering window when we first pulled up. The entire experience was terrible. I left very upset and didn’t deserve to be...
Read moreA Warm Welcome to Blenz Coffee's New Owner in Vernon, BC! ( Anderson Way) I recently had the pleasure of visiting Blenz Coffee under its new ownership, and I must say, the experience was nothing short of exceptional. The new owner has infused the place with a vibrant and welcoming energy that is truly contagious.
The coffee, as always, is top-notch – rich in flavor and perfectly brewed. But it's the passion for customer service and the commitment to quality that really sets this place apart. The new owner's dedication to creating a warm, inviting atmosphere where every patron feels valued is evident in every interaction. Blenz Coffee has always been a cornerstone of our community, and with this new leadership, I am confident it will continue to be a hub of connection and creativity for locals and visitors alike. I'm excited for the future of this establishment and highly recommend stopping by to experience the wonderful ambiance and delicious coffee firsthand. Here's to many more years of success and community at Blenz Coffee, Vernon, BC! Welcome to...
Read moreFirst and foremost, I have switched to Blenz Coffee because they are Canadian. Sorry to folks working at Timmy's & Starbucks, it's about Trump, not you. Located in an area with plenty of other shops, services, and restaurants, it's a good one-stop location. Free parking and no issues. Coffee Blenz is clean and has a nice atmosphere. There's nothing exceptional about the drinks & and snacks, but it's good. It still blows my mind that a coffee, muffin, and 15% tip is more than $10. However, all these coffee shops are the same. Timmy's is cheaper, but I'd score them lower on all counts too. This Coffee Blenz has not been short-handed on staff every time I've been there. I think that they could provide a little better service. For example; after ordering, if a person sits while their order is prepared, bring it to them. If only takes seconds and it conveys appreciation for tips and our decision to attend here. FYI: Unlike some shops/restaurants, the people working here do...
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