OPA! of Greece Village Green Mall — Restaurant in Vernon

I forgot why I stopped going here for food but was reminded again today. The girl who was on till was incredibly rude. I asked for the chicken wrap and asked if they still had the loaded fries with all the toppings. All she said was no, no smile. No apology nothing. Just No. So I just ordered the regular ones and a drink. And when I went to pay I had to transfer some money but my banking app wasn't loading so I gave her cash. When I went to hand it to her she looked really annoyed and hit the red button on the debit machine. The entire transaction went without a single smile from her.

I work in customer service and know that we are expected to have a higher standard of politeness and provide service with a smile, even if we are having a bad day. This isn't my first experience with her being very cold and unfriendly. I've heard several other people with similar experiences. I hope she can be retrained or coached on how to work in a customer service job.

Food was good which is the only saving point to...

Opa fries are awesome. Food is greasy but it tastes great, super nice people that work there and quick service. When I worked in the mall it was my go to play when grabbing food. I always get the beef gyro and Greek fries, very good standard of dining. The veggies are always crisp and fresh, and the meat is always juicy and tasty. Another dish I especially like from Is the calamari, they give large portions of it with delicious tzatziki and topped with onions. Every meal I've gotten has been delicious, and of a high quality with large portions. I definitely reccomend going to opa just don't expect fine dining, look forward to having a delicious and greasy...

We have been eating here regularly for years and for the most part we are happy with the food! Unfortunately we have noticed that since the new owners took over about one year ago, the portion sizes seem to have gotten smaller. There is definitely less potato than there was before and the salad seems to have shrunk as well. In other words, sadly we are feeling less love in the dish. Please realize consumers do notice these small but important...