Tim Hortons — Restaurant in Vernon

I have a complaint about the fulltime girl at the location 2501 58 Ave. When ever I go in and order and ask her to have the person who prepares food to change their gloves she turns and says “she’s the one” and then her and that person snicker and giggle right in front of me, (I have a life threatening allergy) I shouldn’t be judged at all for protecting me.

Today April 5 8:25 am I walked in and she was chatting with a customer in the lobby, I waited patiently and she came behind the counter not acknowledging me at all and proceeded to start moving coffee around and doing things that I don't feel were pressing as she was just talking for the last 3 minutes while making me wait even longer, and not saying like I’ll be with you in a moment. I then walked away without ordering because I shouldn't be treated like that as a paying customer and then she said “bye”, in a...

Thought Id grab some Tims on my way home tonight on my way home from work. Thinking some Chicken noodle soup would be good for my sick little girl at home and my husband wanted to try some of those $1.99 chicken burgers and I'd get chicken burger and some chicken strips and Mojo's to share. I can tell you I will never buy Chicken from Tim Horton's EVER AGAIN. My husbands chicken burger was barely cooked, technically it was but barely. I had a bight and it was SO DISCUSTING , the coating was slightly gooey, the texture was all wrong and NO FLAVOUR. The chicken strips where also flavourless. Might have tired to eat hard cardboard. WE ended up throwing out all the chicken. Our soup and beverages where good. But l suggest avoiding there chicken, especially the...

Horrible!!! We went through the drive thru and ordered 2 large coffees, one was a decaf. We got to the window and she asked for our money. Then she says we don't have decaf can't you take a regular coffee? I said no I can't drink regular coffee. She held up a large cup and said this is all I have will you take it? There was less than half a cup of coffee not sure but may of been decaf? I said no I paid for a large decaf! She just stood there. I said why didn't you tell me you didn't have decaf before you asked for my money? She just stood there and stared at me. After several minutes I had to ask for my money back??? There was NO apology or can we make a fresh pot and you could wait! Nothing. Worst Tims I've...