Topper's Pizza — Wasaga Beach — Restaurant in Wasaga Beach

Toppers pizza got my hopes up as I ordered 3 gluten free pizzas, then broke my heart. The first pizza was a tease. It was perfect. The second pizza had BREADED chicken on my gluten free pizza. The third pizza was the big red flag that said I should end my passionate hot and heavy new relationship with Toppers. The third box was EMPTY! 😒

The Pizzas totalled $56, we tipped $40 on the false promises we would later discover.

Considering we drove 30 min to get there late at night and back, My permasmile faded into bitter jokes of pizza robbery.

The manager offered a credit for 3 pizzas or a refund for the $56, not including tip. In two days Toppers has a half off pizza sale, so they basically offered me 1.5 pizza value, or I can drive an hour to go get half my money back. Robbery!

Half off an empty box and I can't say I'm tempted to ever go back. The manager wouldn't offer a 4th pizza for the hassle of driving, nor was he apologetic.

This is how I discovered Toppers is a franchise but they don't have any system in place for quality control. Toppers Canada is going to do nothing, and leave it to the store manager in a city I won't be returning to for years.

That's cool...

If anyone likes actual pizza, not just empty boxes please order elsewhere.

#topperscanada #toppers #worstpizza #robbery...

Absolutely horrible. I will ensure my family and friends will not use this pizza place. After 3 hours back and forth our order did not get delivered. I spoke with Silvia at the call centre to confirm they deliver to my address in elmvale. They confirmed they did. Then after 2 hours we get a call from the deliver person that he will not deliver our order. I then call the call centre back and Silva confirms that the pizza will be delivered the manager stated it is in the system and will be delivered. The. after 15 minutes we got a call from head office stating it will not be delivered the manager said it is not within radius. So after almost three hours back and forth we did not receive our pizza. Horrible Horrible service. The manager couldn’t even call us he head head office call us. The head office women even stated it’s clear he wasn’t being honest. Will ensure to not use Toppers pizza anywhere....

Couldn’t believe the horrible service. Visiting wasaga for work for the 3rd time. Staying at a motel and decided to order pizza so I called this place and first they needed the hotel phone number even know I made it clear it’s not the hotel ordering the pizza it’s myself in a room. Then I was ordering 2 specials in total 4 medium pizzas, and wanted to pay for the specials separately so 2 separate bills and he told me then I would have to pay for 2 separate delivery charges even if they are both coming to the same room and in the same delivery vehicle I’d be paying 10 dollars for pizza delivery!!! What a joke my god I will take my business elsewhere. The guy on the phone was rude and didn’t have an answer as to why he needed hotel phone number or why I would be paying 2 separate delivery charges. This pizza place must have one very...