Subway — Restaurant in Whitecourt

I wish I could give zero stars, I’ve been coming to this subway for over ten years. I’ve never experienced what I experienced today, he messed my order up completely, the drive thru, which I understood sometimes it’s hard to hear at drive thrus, although when I told them at the window, multiple times because he got most of it wrong, which again I was fine waiting, and the lady was very nice but then after she told him what he got wrong he came to the window and argued with me! Told me I didn’t order what I ordered that I didn’t say that talked over me, that is what made me very mad, I order the same thing every time I know what I said, and it wasn’t just one thing wrong either. So I thought that was so rude, the lady had to keep asking him to leave and go back to the sandwich area, then I finally get my subs and guess what, they are still wrong! And thrown together the cheese was on the paper wrapping not even in the sub! Like I said I’ve been to that subway multiple times and this is the first time seeing this guy and first time being treated like that. I then called the store over and over to let them know I wasn’t happy if I could speak to someone and that my sub was still wrong (I wouldn’t have cared had I been treated nice) and they wouldn’t pick up the phone. I doubt this review will even change anything but I hope someone in management sees it. Tried to bully me into backing down...

Arrived to the store and there was a line up out the door. There was a young Philipino man and a young white girl working. The girl was being trained. Her trainer was being exceptionally rude to her and barking at her in front of all the people in the store. The girl broke down crying and was trying to serve customers and be helpful while tears are streaming down her face . Many of the people in the store including myself spoke to the trainer and told him how disgusting his behaviour was and he dismissed it. I'm in complete shock as to how he was treating her in front of everyone. Very negative experience. The trainer took over my order and in a rush got most of my order wrong. I didn't have the hear to mention it as the girl was already a mess. Whoever owns or manages this place really needs to be mindful who they allow to train people. The young girl may have been slow but she was taking her time and doing it right. The guy was being a...

Had the worst experience at this location. Ordered 3 subs, 2- 6inch 1- 12 inch. Went to walk out. realized was missing a sub. Guy even in front of me knew this and was telling cashier. I came back grabbed the sub, said thanks and headed to my vehicle, only to have an employee come running at me grabbing the sub and pulling it away informing me "this isn't your sub" I said oh yeah it is!!. Then he apologizes saying "oh sorry, they forgot to ring it in" SERIOUSLY - you couldn't have approached me - saying excuse me we made an error?!. You instead grab and yell - totally not acceptable!!! I did offer to return and pay for the mistake they made. I did get an apology from the cashier again and I simply indicated to her perhaps they should slow down rather then worry about whether I want...