Bailey's Restaurant — Restaurant in Winnipeg

I came here for a friends birthday party on April 7 2023, and the experience was so terribly bad that it still haunts me almost daily. No joke. My friend is planning another bday and we all agreed not here. I have received better service at McDonald’s. I do not recommend anyone to support this business after the way me and my 6 friends were treated here. This is what happened: I arrived around 7:05 for a 7pm reservation and this old man (he was old and had greyish hair and was skinny) seemed to be the host. Who I had to go look around for mind you. I was very kind smiled said hello and told him I was here for a reservation under “Clara” for 7. No hello no smiles. Just “what reservation?” I repeated myself. He did not look at a single book or anything. Just said “No. there’s a reservation for 2 under Clara. They are already here”. I assured him that there is a birthday dinner happening upstairs for Clara for 7 and we just kept going back and forth him saying no sorry they are already here. He was so hostile that I decided to leave and wait outside for the my friend who made the reservation. She came a minute or two later and she came in and she as well told this mean old man that she made the reservation that it is for 7 people at 7. She aswell had a couple of our friends with her. He was very rude and argued with her. Finally I jumped in and said “well are you full? Do you have any other tables upstairs”. He said yes we do, but the kitchen closes in 10 minutes so you will need to hurry. We all rushed up concerned about the time. Before seating us he stops at a table with a book, opens it and points “see look! Clara for only 2. I answer all the phones around here I know exactly what is going on”. I was shocked We finally are seated, get the other two girls over who were seated at a different table and we put in our drinks with this old mean man who I unfortunately had the pleasure of talking to. He comes back gets my drinks wrong, I kindly correct him and he starts apologizing profusely for the drink mistake. I tell him it’s okay not to worry at all. We put in our food orders and we are talking amongst ourselves. Everyone was shocked and sad at the treatment we had just received but we said let’s brush it off it was just an accident. 20 minutes later a group of us decide to go downstairs to the bathroom. On the way to the bathroom I can not lie, this is what we witness: A GROUP OF GUYS COMING UP TO THE BAR AND THE BARTENDER LOUDLY SAYING “THE KITCHEN CLOSES IN 45 MINUTES”. We all stopped dead in our tracks and we’re shocked. I went up to her and said sorry repeat that. She does. So I use the bathroom and come back upstairs and I tell the birthday girl what we heard. She teared up. Why would he tell us it closes in 10 minutes you better hurry when we got here? Did he not want us to stay? But how effing dare he? So at this point I’ve taken enough disrespect from this man and I call him over. He comes over and I ask him. I say so we came in u told us the kitchen closes in ten minutes. I just came from downstairs where I was told the kitchen closes in 45 minutes.” He looks at me blankly. “Okay, so? The kitchen closes when I say it does” . No lie that is what he said Yeah that’s when I went off. I said how dare he. I went off on. About the bad treatment he’s given us, about the way he’s spoken to my friends, about lying about the when the kitchen closes so we would leave, and about ruining my friends birthday. I told this mean old man that he is not to return to this table or be within eyesight of it. He’s done enough. He says nothing and leaves. Mind you, we haven’t even got the food yet. Food comes the female waiter wish I could remember her name, god bless her, but she was the worst server I have yet to come across here on earth. No lie. Terrible. Omg. Gets the food price wrong on the bill, is short and rude. I am not writing this to get anything.I want you guys to know that your terrible service and disgusting attitude is appalling and I will never in my life...

Overall, I'm giving Baileys a 4/5. When we arrived, there was no one to greet us downstairs, and we did not know where to go as this was our first time here. We finally ventured upstairs and found the other person that we were meeting, sitting down already. We weren't greeted at all for quite some time, and then when we were greeted, we were asked, "Do you want anything from the bar?" Not a hello, how are you or anything like that? No welcome. It was very busy there. I think every table was full and I think there were parties in the separate rooms, but I'm not sure. We were waiting for more of our party to arrive so we were fine with just sitting there. I didn't see it on the menu, but I ordered a red wine sangria, and it was very good. When our other company arrived, they were also not greeted with hello or welcome but asked if they wanted something to drink. We waited quite some time again to order. The waiter that we had was an older gentleman he was nice, and then there was one other older gentleman wearing a suit,he was quite helpful. We didn't get to know their names. We finally got our meals and when these were coming out the waiter was more friendly, was letting us know that our meal would be up in a few minutes and mentioned that now that it was less busy he would be more attentive I think he said. (Something along those lines) I ordered a wedge salad and scallops appetizer for my meal. When my scallops came, they were quite dark. And when I was eating them, they were very dry and overcooked. They did have good flavor, and with the mushrooms, we're good, but I did have to remove some of the scallop from my mouth because I couldn't chew it. The rest of my party enjoyed their meal very much and we also really liked the bread. We weren't even aware that there was bread until someone mentioned it. It wasn't the waiter, though, that mentioned it. They were very attentive on bringing the drinks, so that was good while we waited. It was my birthday party dinner so I didn't want to send back any food. Overall, I really enjoyed the evening. I was also given a complimentary piece of cake with a candle for my birthday. That was very nice.For three of us, it came to about $200 with a tip and beverages in there as well. So, for a more upscale place, it was a decent price. Was a very memorable birthday Thank you. Ps/thank you for also taking a family picture of us. 👌🏽 Oh yeah, parking, of course, is nuts. But we parked at Platinum parkade a few mins...

I wish I could give a lower review - went here with a buddy for supper, ordered a Pittsburg blue steak, as I had read they have really great steaks. The steak came, and it was certainly charred on the outside but it was essentially medium / well done. I’m not one to actually return a steak usually, but 50 bucks is a lot to have to eat a well done steak. So I did ask to send it back. The chef was obviously upset, so he sent back a tan steak, with multiple lines on it suggesting it had been flip flopped at least twice, with no sear. Basically he threw it on a cold grill, flipped it a few times and sent it back. I cut in and didn’t even touch it. I called over the waiter and apologized, but I was no longer hungry, and asked for at least part of the meal to be comped. I had ordered red wine, a horrible whiskey sour, a side of mushrooms and onions - and a starter of some very chewy bland calamari, and I didn’t want to waste a third steak.

The waiter came back and said the manager would comp 50% of the steak. On something I hadn’t even touched - nor anything on the plate. I basically said no and asked to speak to the manager.

An older gentlemen then came over to the table and said, in an extremely patronizing tone that he would comp the steak BUT what I asked for was impossible and went on to mansplain to me that something I have ordered at steakhouses across the world (literally) wasn’t possible, because they char boil their steaks. This really got me worked up, and we proceeded to have a large argument, which ended up essentially with him saying it should be called Pittsburg well done because they can’t char the outside and have the steak better than medium rare. Essentially, I will never go back and I would never suggest any friends or family to go there either. Someone needs to educate the manager on etiquette and non violent crisis intervention- and on how to cook a steak. On a side note, my friend got the curry linguini, which looked like the curry linguine you can get out of a bag at Walmart - the shrimp were cut the same way and all had their tails on. No Parmesan cheese, and the noodles were way...