So I ordered a DoorDash order today for pickup @ 11:20am. Arrived at this Booster Juice location at 11:40am to pick up my order. The one girl told me they never recieved anything and I showed her my order on my phone.. She didn't even bother to double check their tablet or anything before telling me I must've mistakenly chose the other location further down Pembina. Now, I asked if she could atleast call them to double check for me and she asked her coworker and they said no.
I now had to drive down 15 mins down to the other Pembina location to pick up my order because I actually thought it was my mistake. I went there and they also said they didn't recieve my order, but they were atleast more helpful and took a closer look at my order on my phone and said, no that's the Pembina, Grant location WHERE I WAS ORIGINALLY AT.
At this point, I'm furious as I just wasted time and gas when I was already there at the correct location AND NOW IM LATE FOR WORK.
I come back and they said they have my order ready and it's because they didn't refresh their tablet? EXCUSE ME? She gave me the most blunt apology ever. I asked to speak to the manager and she took my name and number down but I highly doubt she even contacted the manager with this information as I didn't hear from anyone today. So decided to leave this review as there was no other way to get in contact with the manager.
Horrible...
Read morePlace is way more amazing then at Polo Park years ago!!!! Lots of wraps, all day breakfast sausage goodness, and also had selections of books, Cd's, protein bars and other items.. along with big comfy swirly couch to sit at lol Very quick, friendly and accomodative service with a smile. 😀🙂😁😊😜 Also had a few draws to enter and some free reading materials to sit and stay a while atmosphere. You may just have to check it out for yourself to enter :) Yummy and not to mention Energy boost along with healthy vegetarian options/ alternates for anything on menu! Never did get the girls name but I'm sure I'll be down there again very soon. Oh and I had the Cajun chicken wrap meal deal with snack size smoothie with veg...
Read moreZero stars for customer service. Staff didn’t even say hello. Just stood there staring at me blankly until I stated what I wanted. Then decided today is the day to start charging an extra $0.75 if you want to add a different fruit to your smoothie. If it wasn’t the only booster juice in the area I wouldn’t go back. But I do love the smoothies. Just disappointed the staff have no interest in...
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