Winn City Pub — Restaurant in Winnipeg

My friend and I called in to make a reservation for one of two virtual golf stations they have in the bar. Upon arrival, our server Lyndsay asked to use my golf club to turn the projector screen on because it was too high for her to reach the ceiling and she did not have the remote. We ordered one of the drink specials which was a bucket of 4 beer for $20 and my friend ordered some food for himself. We got four MGD's. We tried to shoot around and practice before starting our game and realized the sensor was not registering us hitting the ball. We tried game mode as well and nothing worked. Virtual golf was ruined and there was a group using the other station and they had another hour left before they were done. Lyndsay was trying to be nice but we were upset enough that the station was not working for us. Life is life, what can you do. It takes time to bring golf clubs, drive, make arrangements, etc to golf. We reserved the spot, they could not accommodate what we reserved for. So, we asked for Lyndsay to speak to the manager to do something about our bill. We were expecting to stay 3 hours. After visiting the manager's office, she came back and told us my friend's food was taken off the bill. That was a nice gesture, but, I felt the two full beers we had on the table still that we were planning on drinking over the original time we had planned there should be taken off as well. I told her to talk to the manager about those and if need be have the manager come talk to me personally. After waiting another few minutes she came back with a negative attitude. In my opinion, being in the service industry for years, it should have been the manager coming to see us. Nevertheless, Lyndsay had a completely reversed attitude from her nice attitude she had with us the whole time. My bill came back with just two beers on it. The two beers one could argue should only have been $10 because 4 for $20 means 2 are $10. I did not argue - even though she charged me for 2 Corona's for $13 and we actually had two MGD's. As she was passing me the debit machine, my friend said something to her along the lines of "This kind of sucks, hey?" and in a super rude tone told us "You don't want to know what I think." I thought maybe she was agreeing with us but after a couple quick sentences between her and my friend, I realized she was being super rude to us. Bad timing on her part because I was still going to tip her despite our bad experience and how could I after her comments?! Boo Winn City Pub. Completely unacceptable attitude from your server Lyndsay and lack of management coming to Lyndsay's aid when she needed it. NEVER GOING BACK - LOST MY BUSINESS FOREVER - WILL NEVER REFER BUSINESS...

The place is s.it, they treat their customers as scums. Rude incompetent staff. The story. We used to visit the place often and it was more or less ok until today. The story: There were 3 of us, myself my wife and the friend of mine. My friend came first, ordered a beer and was waiting for us. Me and my wife came and as soon as we set the waitress asked for the ids. I showed mine but my wife didn’t have one. We were asked to leave as “this bar is only for people older than 18”, we are 35 and 34 yo and we visited the place number of times before. We asked can we stay if my wife doesn’t order alcohol or can we show the photo of the id and the answers was she has to live. OMG. But ok no issues so far rules are rules so we headed towards the exit as definitely we are not leaving my wife alone (asp in the middle of the Winnipeg at night). Most interesting part AT the exit the man jumped on us saying we can not leave with alcohol. My friend still had half a bottle of opened beer he ordered before we came. We answered that we paid for that and these are they who making us leave so we are taking our stuff with us. After that he started to yell and aggressively grabbed the beer pulled it from hands. We didn’t want to stay there not a single second more and we are not CA citizens but believe me this moron would came home with some tooth missing if it was the other way around. I think they forgot that first thing - they are providing SERVICE. I understand the rules but it all could be explained to us calmly and dignified and we are definitely came the Sunday evening not to be yelled at, not for our money/stuff to be stolen!

We are not coming back so as all our friends and we’ll definitely share the feedback to as many people as...

This used to be one of my favourite pubs in the city where I would regularly go to hang out with my friends and grab a couple drinks. Had a horrible experience last night when I visited the pub with my boyfriend. One of their staff members was very rude and impolite with us during our visit. Working in a regulated sector for 2 years, I am aware of what type of Govt. issued Photo IDs are acceptable from customers when proving they are of legal age to consume alcohol and related items in pubs, bars etc. The girl refused us service solely because she thought the piece of photo ID (in my case my National Identification Document with my photo, birth date, issue and expiry date clearly mentioned on it) that was issued by the Govt of my home/originating country did not seem “legitimate” as it was not issued by the Govt. of Canada. The pub should hire people and educate them on the laws and regulations around selling regulated substances as well as teach them how to treat and behave with their paying customers. Worst customer service I have ever experienced in Winnipeg. I would have given 0 stars if it were possible at all. Will never visit the place again. If you are ever in the Osborne or Corydon area, there are many wonderful pubs and bars you could check out to relax, unwind, and have a quality time with you friends, my suggestion would be to avoid this place if you can as the Winncity experience is definitely not worth your time,...