Ordered the Meat Lover and Italian medium pizzas with a 2L Pepsi and a can of ginger ale. The pizza was exceptionally mid. I wasn’t expecting Michelin stars here, I had a coupon. In this economy, if someone says “two pizzas for $X”, I’m legally obligated to say yes.
Anyway, the real story begins at delivery.
Drinks are missing. No big deal, mistakes happen. A second driver comes back 20 minutes later.
Then.
This man starts reaching behind him, nearly eats shit, and almost dropping the drinks in the process takes out a pinpad and says:
“So it turns out we didn’t charge you for the drinks the first time. Normally it’s $7 or something… but we’re just gonna make you pay $3.”
I thought he was joking. Nope.
I paid the $3 with a smile, but honestly I just kind of stood there afterwards wondering how that decision got made in the staff meeting. Like, you forgot the drinks, sent someone back to fix it, and then charged me for the privilege. Anyone working in service knows or should know how much a faux pas this is since you are effectively risking losing a customer over $3.
They’re a new location and I genuinely hope they figure things out just… as this situation was just more funny than anything and admittedly had a good laugh over it with my partner after.
Maybe don’t try to bill customers during the apology portion of the interaction for a...
Read moreThese guys are next level man I tell you, firstly I walked into their establishment, and ohhhh the fresh air conditioning and the proper air system ensures that the food stays fresh and there are no odorants. Not only that, but the way these people conduct business is next level, the employees are actually happy and are very kind. In most places the employees seem like they do not want to be there but here, the employees actually do their job with a passion. I then ordered a pizza and their prices are actually amazing for a pizza that delicious, they charge half of what some places would charge for a pizza. Hats off to them. And when I got in my car and bit into the delicious cheesy pizza the quality and taste was literal perfection. 10/10 would come to this place again. One of the best pizza places in Winnipeg if you want good quality tasty pizza, and overall amazing customer service. Another side note: Please try their amazing butter chicken pizza along with the cheese pizza it will blow your mind. 5...
Read moreThis place is my new favorite pizza place! The staff were super friendly, and the pizza was amazing! I ordered a Hawaiian for one of my kids, a Fiesta pesto for my wife, and my son and I did an XL with nearly all the toppings, a super deluxe!! They didn't cheap out on how many toppings we could have, asked if we were happy with the amount each time they started a new topping, and the pizza was ready super quick. Almost back to the future 2 speeds! Also, I live out of town, and drove 30 minutes to get home, and the pizza was delicious and still warm. Everyone absolutely loved it, it was truly impressive and tasty. Not just great food, a great experience! The price was fantastic too, just under 60 bucks for 2 mediums and an XL after tax. I would highly recommend Freshslice, and have already started telling more folks....
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