Gunn's Bakery — Restaurant in Winnipeg

Placed a large order of cookies through email for a Breakfast with Santa fundaiser for children to decorate. We just needed plain sugar cookies, but a big enough size for decorating. It started off as a good experience and I was told we would get a discount which was greatly appreciated! Throughout the process I had phoned the bakery once to confirm, it seemed I was given a different price and the staff weren't all on the same page but we figured it out (or so it seemed) and made arrangements for pick up. Well we just picked up the cookies and were very shoked to see that they are way too small to be decorated and for the price it doesn't seem like we got any sort of discount at all. When I called to explain about the obvious mix up, I was told that it was my fault and I shouldn't have phoned the bakery to confirm or speak to anyone else other than the initital person I dealt with through email as the staff don't know whats going on and weren't aware of my order etc etc. I assume when you place a wholesale order and phone the "wholesale department" that whoever is working would look at my order and know what is happening! A mistake or not, blaming the customer is ridiculous and I'm appalled at how I was treated. The owner was rude. He didn't offer anything to rectify the situation either. (Was thinking maybe some money back or something small. At least something to make up for the mix up and confusion with his staff) But nope nothing but pointing the blame at me! This is a Christmas fundraiser for kids and I am simply a volunteer trying to make it a great event. Just so disapointed and wondering where has the Christmas spirit gone? I was hoping to use this company every year but never again! Terrible...

UPDATED REVIEW: Our family loves the baked goods at Gunn's bakery. We moved an hour away in 2018, so our visits have decreased. In fact, we haven't gotten anything there since before the pandemic. We were so looking forward to some Gunn's, so I ordered a dozen cream cheese danishes. Opened the box and they looked lovely. However, when I saw the undersides, they were all burned. We have shopped there hundreds of times and this is a first. Really unimpressed at the quality. I do have to say thanks to the person who let us in to pick up the order 5 minutes after closing. My son had his braces put on and the appointment took longer than we expected, so we were a few minutes after closing. Thank you for that!

ORIGINAL REVIEW: I love their cream cheese danishes! I moved away several years ago, but I always look forward to going back in to Winnipeg to get some. Wish I could find them somewhere near...

THANK GOODNESS for GUNN'S BAKERY and FOOD FARE on Portage and Sharp. After a Year of being deprived of my Breakfast Pumpernickel Bagels that CITY BREAD STOPPED MAKING....which I would purchase at Family Foods on Portage and ferry Rd. I Walk into Food Fare today and THERE THEY WERE! on the Shelf....PUMPERNICKEL BAGELS!!! I bought everyone of them that they had, I was so Pleasantly Surprised and Grateful that SOMEONE IS STILL MAKING PUMPERNICKEL BAGELS! I will NOW be a regular Customer at Food Fare and GUNN'S BAKERY! It was like Waking up on Xmas Morning and getting the BEST PRESENT I could imagine. SO HAPPY I'm celebrating by having a Pumpernickel Bagel for Lunch! Thank you GUNNS! It is True that it's the little things in Life that Truly Matter! A New and Very Satisfied Customer; Ms...