We went to this store and ordered fries with gravy on the side. They told us they couldn't give the gravy on the side since they were out of containers. As the employee was preparing our food we see another employee put gravy in a container right beside her. So we ask and tell them they just told us they were out of containers yet here they are putting gravy in a container. They told us those containers were for takeout orders only. We were very insulted to be treated differently than other customers, no effort was made to do what we asked as they were filling container after container right in front of us. We later got in touch with the owner to complain and he offered a gift certificate for our poor experience. We refused but he insisted multiple times. So we finally agreed. It's been over 6 weeks and he still hasn't sent anything. Don't INSIST that you want to make it up to us and then not even bother. So we are boycotting...
Read moreFriendly staff, great customer service, my partner and I are regulars. It's always been a delight to grab a bite at New York Fries. Their butter chicken is my go to whenever I'm craving a poutine from them, but you can never go wrong with the classics!
This place will forever be a family favorite whenever we go to the mall. I've taken my cousin from a different country who never had a poutine here, and she enjoyed the classic poutine.
There's that lovely something about the squeaky curds, yunno? Good Lord, I remember coming here 20 years ago or so and getting my first Works poutine, I was hooked. Now I'm getting my own child to try different foods and this was one of the places in the mall we introduced her to soft solids for her...
Read moreThe New York Fries in the food court at Kildonan Place Mall always delivers a great experience. The staff at this location have the speed and efficiency expected from a fast-food chain, but they provide excellent service with the kindness and personal touch of a local, family-owned business.
New York Fries offers one of the only gluten-free options in Kildonan Place’s culinary lineup as their gravy and fries are safe for those with Celiac or gluten-intolerances.
New York Fries also has a loyalty program called The Fry Society. Scan each time you visit and 10 points = 1 free item!
If you are in the area and you’re craving a poutine, check out this New York Fries location. You...
Read more