Saffron's Restaurant — Restaurant in Winnipeg

Absolutely the worst experience I've ever had at a restaurant. I arrived at 7:00 pm to eat on the patio. Seeing how busy it was, I asked the hostess if I could put my name on the waiting list. She rudely told me she didn't take care of that and I would have to go to the front of the restaurant. I walked through the bar, through the restaurant and to the patio "receiving area" (which is in the worst spot ever since they don't even sit people at the tables next to it) and asked that hostess if I could put my name down. She walked away without saying anything. 3 more employees walked by me and asked if I had been helped, when I said "no" they just said "oh" and continued on their way. When she finally came back she told me there was a wait and asked me to wait in the bar. She walked me back to the bar, sat me down, and didn't take my name until I told her she would need it for the waiting list. I was not served in the bar, although I was told I would be, and waited for 10 minutes (which is not unreasonable by any means). When I was seated at the table I waited for 20 more minutes without so much as someone taking my drink order. The woman who appeared to be supervising the serving staff walked by, and I asked if there would be someone by to take my drink order. Her response was "uhhh, I don't know, it's really busy, and it's not my job to take your order". First off, I was not being impatient, I had waited politely for 30 minutes, and expected to wait because of the patio. I had appropriate expectations. Second, how do you not know if someone will be by to ask me if I would like a drink? When the server finally came she was wonderful, obviously busy, but not her fault. She was the only friendly person I encountered and it was only her second day. I understand that it might be busy, but that doesn't give you the right to treat your...

I was warned about eating here as I was told it is very taxed but I was hungry and thought I'd stop by. I dined inside and was not a fan of the dark dingy atmosphere, I had to use the flaslight app to look through my purse. It took 15-20 minutes to get my drink order taken and over 40 minutes to get my food as no one really seemed to pay me any attention. I had ordered fish tacos with a side salad but was brought side fries instead. I mentioned it to one of the servers who loudly says to my server "apparently she wanted a salad." In the service industry you don't use words like "apparently" as it makes it seem like you are insinuating the customer is lying. My server came back to my table and said "you wanted a salad?" and I said "Yes, that's what I ordered." The salad came out quickly and was actually the best part of the exerience sadly. The fish tacos were the worst I've ever had, the fish was small and dry while the batter is thick, soggy and tastes like oil with the weird toppings like carrots in there. I took my server's suggestion on the drink which I did not particularly enjoy as well (Blue vodka lemonade drink?) The staff were a lot more attentive after the salad mishap which I appriecated but then at the end something weird happened, I asked for my bill and a box and the server came back to my table and said "the bill"s in your box here" .... I'm sorry but why would I want the bill you touched in the box where my food is going to go... face palm The one other time I came in for patio, we ordered lemon drops and it was rimmed with salt inside of sugar!!! Just a bad experience everytime I go. I would have rather waited in line for Bar I than wait 40 minutes...

Honestly worst experience I've had at any restaurant. We called to request a spot on the patio and were told 30 minutes. We showed up early to have a drink at the bar and asked to confirm that we were on the list. The owner was rude but confirmed we were on for 530pm. We sat by the window so we had a full view of the patio. The owner was seating people outside without wiping down tables/chairs and passing blankets from vacated tables directly to new customers. Super covid-y. They had 3 servers and no bartender on staff it took us 20 minutes to get our first drinks which we had to order from the bar as we had no assigned server and noone seemed to want to deal with us. 6pm rolls by and he's seating everyone that walks in the door and completely avoiding eye contact with us or coming anywhere near our table. Eventually we decided to stay inside since the sun had set anyway. 20 minutes to get menus, another 40 minutes to have nachos and a rice bowl to come out to the table. Nachos were burnt, all the cheese was on the paper lining the basket and was cheap paper so it ripped with the cheese and we couldn't eat it. Tuna bowl was totally bland. Very pricey for what you get. The only upside is the server that finally agreed to serve us was very friendly despite the fact that they were completely understaffed. Will not...