Pancake House — Restaurant in Woodstock

From start to finish!.... Not so good.

We walked in and waited as all the servers pointed at us.... I am assuming they all did not want to seat another table. I can tell right away that there is no experienced sever. We finally sat down and our booth was filthy, I wiped it down myself. Let's just say the napkin was black after only a couple wipes (actually gross). We ordered drinks which took a little to long to get. A random totally different server asked if we wanted drinks we said we ordered awhile ago. Our orange juice is not anything you would be use too. It come from a wholesaler of nothing you've ever heard and taste like floor cleaner. Grapefruit juice is Tropicana so order that. Oh and I must say you don't get refills unless you get up to ask. They think they are busy but they are not, the true lack of experience in the food industry shows. Now our food..... Ever get pancakes and got no maple syrup after asking twice! Yep that was great. Food lacked quality and workmanship. Dry omelette and greasy potatoes. Honestly save your time and money and please invest in better local companies that care for woodstocktarians. Trust me there is many great places to eat in this city.

I hope this helps, make a better experience somewhere else. You can tell there is lack of care here. (Also I don't enjoy eating while my servers body odour is stronger than the food I was...

Extremely poor service, food either overcooked or undercooked. Our waitress did not smile once. Ordered Heritage breakfast with over easy eggs and crispy bacon, as well as veggie benedict. The bacon came burnt, it crumbled and was inedible, had to call waitress over and when he said the bacon was burnt she pulled out her pad and said you ordered crispy and argued to what crispy bacon was. She took the plate back to kitchen and came back out with new bacon which was in a pile stuck together. Half of it looked uncooked. Called her again and she picked up the bacon with her hands and said it's not raw, no apology, nothing. He left his meal and left the restaurant. As I tried to eat my breakfast she walked over tossed the bill on the table without looking at me or saying anything and walked away. The Benedict was overcooked, poached eggs did not run the had solid yolks. The hollandaise sauce was thick, minimal and looked like it had baked on the eggs. The home fries, half of them were under cooked and hard on the inside. Would not recommend and will never go back. A waitress serving another table who came in after us but got their food well before was the only one to see if I wanted a...

I truly wish that I could post a positive view but cannot. We are in the age that if a independent business especially a restaurant can not deliver personal service unlike what the big chains can deliver - they will fail. I liked the ambience, albeit dated it was the diner feel I was looking for rather than a sterile one. I was told, not greeted by a older lady with her hair tied back to stay there. Because I was carrying a book, I assumed she took me for a salesperson. Since the restaurant only had a handful of people, I decided to seat myself. She shouted over if I wanted a menu, I said yes. She put it down on my table, she turned to walk away and I asked her for a glass of ice water. I was then scolded and told that was the reason she asked me to wait up front so she could seat me and bring me a menu - I was shocked and walked out. I often drive through Woodstock and passed by this conveniently located restaurant and unfortunately will never have the desire now to...