Mark's Family Restaurant — Restaurant in Yellowknife

Friend asked to take me to Mark's and I was happy to finally go there yesterday. It's kind of hidden as the doorway to get in looks like an electrical unit. But the door is to the left of the sign, then you down some stairs and the entrance is immediately to your left. Place could seat around 40 to 50 people, all open concept with a small/limited bar and a buffet section. The buffet is only open for supper on Friday and Saturday. We were quickly seated as we arrived early, around 5pm. Decided on their egg roll and Combo A, which was Chicken Fried rice and Sweet & Sour Ribs. Egg roll arrive hot and fresh pretty quickly. It is more batter dough then crispy eggs roll that I personally am used to. Was tasty but nothing exceptional. We both ordered the same combo, it was quite a large portion for the price. I saw some egg in the fried rice but honestly, saw no chicken. The ribs were tasty too, small pieces that fell off the bone. Here is the issue….I had made a dent into my food, say about ⅓ when I picked up some food and found a long, black hair within my meal. This was not mine and I immediately lost my appetite on the spot. I pushed my plate away and when the server, who I believe is the owner walked past, I showed him my meal and he took it away and tossed it in the used plate container. He did not take it back to the kitchen to show the staff. My friend, who I was dining with also lost her appetite. She questioned what might be in her food too. She ate about 5 bites after my discovery and then asked for the rest to go. As she put her meal into a to go dish, she inspected everything. Should have asked her today if she ate the leftovers or just tossed it out. As we sat, one of the staff from the kitchen came out to the dining room. She had long, black hair and was not wearing a hair net. I’ve worked in the food industry for 7 years previously, and hair nets were a must in the kitchen. When it came time to pay, my meal was free whereas my friend’s was not. Not sure what the practice is for that, it varies from restaurant to restaurant. What I can say is that I will choose to take my business elsewhere. My meal was covered; however knowing that they are not as concerned about safe food practice, does not sit well with me. Was going to take a picture of the hair while in my food, but was honestly soo turned off from the sight, I could not look at it anymore. But my friend saw it too, and when I showed it to the server/owner I was...

i went there first time and got a very bad impression. which i would not come back again. but i want to give it a second chance since there is only so few places here. my first time i order a western dish which is so salty which would not be explained. then i figure out they must did it in purpose for some reason. i worked in restaurant for many years and has family run the business. i know what kind of bad thing and what i am saying. so my 2nd time is even more disappointing, i am speaking about the food only. i order a beef fried noodle, the noodle done well but the meat has no taste and feel like chemical. i tried to eat that because that is all there is. but the meat may be bad and they wash it with chemical, they over did it and it taste bland. after eating a few pieces i can't take it more, knowing there is no nutrition and chemical bad for my health. they must bought meat that is not marketable condition. i can easily say this is the worst restaurant i...

We got to Yellowknife late Sunday. Limited food options outside of fast food. The delivery was fast, food was hot and delicious and they sent us plates and cutlery to the hotel even though I didn’t remember to ask for it. Lovely friendly service. Thank you, guys!

Edit: yesterday was great, today was not. Today is Labour Day, leaving us with limited options, so we were rather happy to order again. The order was not correct (restaurant confirmed a bacon cheeseburger on the phone, but did not deliver it. To their credit they did not bill the cheeseburger) and unfortunately the food that did arrive was not good. Popcorn chicken was odd and actually included a piece of shrimp…one of us has an allergy! The chicken “strips” included 2 pieces of battered chicken & 3 completely different small nuggets. The service and product was far...