So my family and I frequented this establishment in particular several times.. It was a good place to go just to grab some good chips and salsa and a quick meal. We loved the honey Chipotle crisper meal it was our go to. One day we went in and ordered our regular. To our dismay, they had changed the chicken they used. It was more like a tender. It wasn't crispy and it was super floppy. The whole idea of a crisper was for it to be crispy NO?!. Anyway I told myself I will NOT be going back as it was really the only thing we liked and it just wasn't good with the new change. Our waitress advised that several people had said the same thing and wasn't sure why it was changed as it was a good seller as it was. Months passed and we had not been. We decided against our better judgment to go again and try them out. Maybe they switched them back, maybe enough people complained. It was wishful thinking. Well to our surprise we went and the meal was great the food was the same as we had remembered. The taste, texture, and seasoning was perfect. We were super happy we came back. The waitress was super accommodating. We we able to come to our old place again. We'll we decided to go again this weekend. Which brings us to this review. We ordered everything like we had last time. The chips were good but in little pieces as if they were crumbled up. We didn't complain we made do figured we will just ask for more. However we never got that far. Our food comes out, and it's the same ones that we don't like. What is the issue? How can food be so different from one week to the next? Literally NO consistency. Even your fries are usually served in this little metal basket thing. NO, not this time it was like 6 fries just layed on the plate. Since when? I'm so confused. I told the waitress the issue that we didn't want it to please take it off the bill. The manager came over and I explained the same to him. To make my long story short consistency of some sort goes a long way. Once again crossed off our little list.