Chili's Grill & Bar — Restaurant in Bensalem Township

Chili's Grill & Bar

2601 Street Rd, Bensalem, PA 19020
4.0(790)
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Phone
(215) 638-2216
Website
chilis.com

Posts

J. A.J. A.
I took my family out to lunch today and was seated shortly after being told that the table needed to be cleaned. Problem one, why wasn't it cleaned and ready to go after the last customer? Problem two, my wife ordered a alcoholic beverage. It looked like a teenager made it! Strong, yes but, completely messy! Third and BIGGEST problem, I ordered an apple juice for my son. After he took a few sips, he put it down. My wife noticed what appeared to be a strand of hair. Thinking it was outside, I tried to wipe it off. Sadly, IT WAS INSIDE THE DRINK!!! It wasn't a small piece of hair either! I was so furious, that I didn't even touch my food! When we told the waitress, she apologized and simply brought us a new one. My son didn't even want to touch it and I explained that to her. The response given was, "oh, it's included in the kids meal". REALLY!?!?!? I personally don't give a damn if it's included in the meal!!! The manager should have come over and at least discussed the situation with us. I didn't ask to speak to him/her and have never looked for hand outs but, BE BETTER MANAGEMENT TEAM!!! I have regularly come to this Chili's. NEVER AGAIN! I will also encourage EVERYONE I know to do the same!
Brian L.Brian L.
The food here isn't bad. I decided to stop in on a whim because I've never actually been to a Chili's before. The southwest egg roll was actually pretty good and I liked the sauce. To be honest the crispy chicken sandwich was kind of like an upscale wendy's chicken sandwich, that might sound bad but it isn't. The chicken was a nice portion, wasn't dry and had a really good crunch so it was definitely an upgrade-- the bun was also very fresh and the sauce on it was really good, I wish I had an extra side of it to dip my fries in. My GF got a bowl that had chicken and avacado in it and she liked it. Her only complaint is that she also wanted more sauce. Overall this place is definitely a step up from fastfood and I would come back for sure.
Manny ClavManny Clav
I came in through and I didn’t even have to wait a single minute to be seated, the hostess was very friendly. Then I was greeted by my server which was very polite and cordial, I gave her my order and she asked if I wanted anything and DID NOT proceed to bombard me with SUGGESTIVE SELLING, I appreciate that a lot since I go to restaurants to enjoy a meal not to have people try to take my money. I received the Triple Dipper and everything was excellent, the taste, the temperature, portion size and the price. The only cons I found were dirty silverware which my a server apologized for and quickly gave me a clean one. Definitely a spot I’ll visit again.
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Reviews of Chili's Grill & Bar

4.0(790)
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2.0
3y

So my family and I frequented this establishment in particular several times.. It was a good place to go just to grab some good chips and salsa and a quick meal. We loved the honey Chipotle crisper meal it was our go to. One day we went in and ordered our regular. To our dismay, they had changed the chicken they used. It was more like a tender. It wasn't crispy and it was super floppy. The whole idea of a crisper was for it to be crispy NO?!. Anyway I told myself I will NOT be going...

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5.0
3y

Tuesday evening I decided to come to this location for a quick bite. I was impressed with the friendliness from the time I walked in the door. There were very few people, so we were seated right away. I enjoyed this mellow atmosphere. I didnt typically enjoy being seated at a table with food on the seat, but the hostess fixed this right away. Nicole was our waitress and by far the best waitress I have ever had. Definitely a long lasting impression that will bring me back. Nicole and...

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1.0
8y

Horrible service and experience. I arrived there and no one is at door so I wait about 5minutes. Them I see a young lady who looks me in the face and go in the kitchen. I wait 5 more minutes and began saying..hellooooo anybody working here??? The same young lady comes up says..HOW MANY??? I replied 2..she notice other black ppl behind me and say 2?????? I say Yes 2( my husband was in the restroom) and hello how are you today?? She never answers me. She seats me and leaves. I watch this boy...

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