McDonald's (Tai On) — Restaurant in Hong Kong Island

I'd like to share my experience with this McDonald's On three separate visits, I encountered consistently poor service and subpar food quality.

During my first visit, I purchased a meal for dining in. However, my drink was provided without a straw. Assuming there might be a self-service area for straws, I searched but found none. When I asked a staff member for a straw, their response lacked courtesy. They stated, "You need to ask; otherwise, I don't know you needed it." This interaction left me disappointed with the service quality.

Additionally, the potato fries did not fill the package adequately; it seemed like only half the package was filled. Furthermore, the fries were served cold, overly soft, and lacked any discernible taste. This compromised the overall quality of the meal, contributing to my dissatisfaction with...

👎👎👎 My second experience at this McDonald's was incredibly disappointing. Despite my dissatisfaction from a previous visit, I still had a craving for their fries. Around 9:00 pm, as I approached the counter to make a purchase, I observed a young male staff member responsible for replenishing the fries. His lack of enthusiasm for the job was quite evident. He seemed to be intentionally filling each package with as little quantity as possible. Seeing the pitifully small portions of fries, I chose to leave immediately as it was apparent that they were not prioritizing customer satisfaction. Furthermore, I noticed a lack of smiles among the staff. This experience further diminished my confidence in this...

This is definitely an important MacDonald's situated just outside SaiWanHo MTR station.It is about medium size in terms of seating, can easily accommodate or seat up to about 40 people.Jammed full of people most of the time day or night. Took some night pictures of this 24 hours MacDonald's just recently after the branch had a renovation. In the night the whole place is bright because everything is see through glass from the outside. Amazing sight, you can literally see people eating. It's cosy inside whilst outside can be bitterly cold. Have a cup of warm tea or coffee. How about some fried chicken, maybe apple pie. All this will take away the cold freezing...