La Rosabelle Restaurant Lounge and Bar (Tung Chung Sheraton) — Restaurant in Islands District

The servings of drinks were always delayed. We order many rounds of wine and alcohol drinks but then, the food always came first and they don't serve drinks unless you go over the server to remind them.

The oysters are pathetically skinny. She should totally remove this item from menu or substitute with clams or crabs cold platter servings.

We had pizza, seabass salad, carbonara, nachos, red wine, mojito, beers peroni and hoegarden, long island. Everyone has 3 rounds in average.

The ambience was fine, there is only lack of a unique music. Instead, we listened to the fine mexican music across the plaza The Cabana Breeze. I have a bolt idea proposing to the restaurant, she should introduce the DJ at the frontside of the restaurant in order to attract more customer and bring up the vibe! The cost is low comparing a full live band.

We were 5 patrons spent HKD 2100. It's an fair value. It's HKD 400 per head with food and drinks. I would definitely come again if the those issues has...

lord do the staffs take their time for a long time.

had ordered mains that took forever to come. once it arrived, we noticed it was pretty cold and stale — probably because the food has been cooked for a while then and they didn’t deliver on time. Regardless, presentation of the food was ok.

the desert was suppose to be an automatic add on as it was part of the meal package, had to spend 18 mins trying to find a staff to remind them we have dessert.

20 more mins later, no signs of dessert.

Don’t even think of sitting outside like we did, they don’t put any staffs on standby for the customers dining outside.

I saw multiple customers going going into the restaurants by themselves to pay for the bill, I’m not sure if this is the customers job to go by themselves to ask for the bill when you are here adding a 10% service charge.

I feel sad I had a bad experience as it is a pretty restaurant, but it needs...

I had a terrible experience at this restaurant on Valentine's day. My partner and I waited an hour and a half for our set dinner to arrive, and when the starter finally came, it was cold and underwhelming. We then waited another 30 minutes for our main course, only to be told that the steak we had ordered was sold out. To add insult to injury, we were still charged HKD 500 for the starter, soup, and drinks, even though we left without receiving our main course. It was clear that the restaurant was understaffed, with only four servers attempting to manage more than 30 tables. Overall, I would not recommend this restaurant to anyone, and I suggest finding another option for a romantic dinner or...