Pizza Hut Hong Kong — Restaurant in Kowloon

this is one of the few food establishment i don't recommend, totally very very POOR CUSTOMER SERVICE.or should i say No GOOD Customer Service at all.We were suppose to have lunch there earlier (july 21,2015) but sadly we ordered and pay at the wrong counter since it was for take away only but my point is even the cashier was not able to asked if were there for a take away or dine in (i admit i was not able to notice the signage).after paying we went directly inside to look for a seat,quickly a young guy shouted if we will eat there,so we said "yes" and showed him the receipt ($202 hkd worth)with a rude attitude he told us its for take away,and need to wait at the front,we were in shocked so we approach the cashier same person who did the transaction ,and asked if we could just eat our food inside since i thought its still from pizza hut same company even if its take away....she was unsure so she asked the rude guy if its possible for us to eat it there...sadly he said no we cant for we have a take away order!this made us puzzled what seems to be the difference is its a take a way or not the thing its the same company and place were we made the order...is that how unrespectful the staff at this place???or maybe because we are not locals???and by the way its not busy or crowded so there were a lot of vacant tables.To the management i think you have to do some thorough seminar on how to deal with customers properly cause it seems like this is the first branch of Pizza Hut i dont recommend at all.We have been a fan of Pizza Hut eversince thats why its very disappointing to have a very terrible...

Pizza Hut Hong Kong was recommended by our cousin who used to work for them and it was interesting. They put Thousand Island dressing and the crust is soooo thick. It's really NOT our cup of tea.

Maybe we're used to the Mom & Pop small businesses with authentic Italian pizza and they make their own sauce so to us, this was another franchise that just happens to be in Hong Kong. Would not really try again since it is not to our Chicago taste and expectations. At least we...

Went here on 21 Dec 2024 for dinner as a group of 7. 3 of us ended up getting food poisoning when eating the Portuguese chciken rice ,one of them being my 7 year old. The food came late and the tea was cold aswell. So if you want to pass away or harm your kids, this place is definately the place to go. Please be careful from this terrible place and any of the member want to talk to me face to face, I will come to restaurant. Your negligence is...