McDonald's (Fortune City One) — Restaurant in Sha Tin District

I ordered a Big Mac for dinner while still on the bus heading home. When I arrived at McDonald's, I was surprised by the huge crowd. It must’ve been because of some promotion on nuggets or something else. My order number was two digits, but the display only showed three-digit numbers. I got a notification that my order was ready, but even 20 minutes after that, I was told to keep waiting. I waited 50 minutes and finally got my order thanks to a kind English-speaking woman who was single-handedly managing the pickup counter. This was the worst food-buying experience I’ve had this year. I have no complaints about the regular staff—they were clearly struggling. This kind of chaos shouldn’t happen. The management, either at McDonald’s corporate or this specific location, is utterly incompetent, and this...

McDonald's in City One serves primarily the local community, making it a convenient choice for residents but less welcoming for those from outside the area. The restaurant operates efficiently, with a fast table turnaround time that ensures customers can quickly find a seat. The cleanliness of the establishment is commendable; it maintains an orderly environment that enhances the dining experience. Additionally, the presence of handwashing facilities reflects a commitment to hygiene, providing patrons with the means to maintain cleanliness during their visit. Overall, McDonald's in City One offers a dependable option for quick meals in a well-kept setting, catering effectively to its...

I like that they have sufficient baby chairs and space between seats to leave your pram at the side. Also I like that they have table service and the staff in charge of cleaning the tables are very efficient in their work. However I was quite disappointed that they gave an off season happy meal toy today when the rollerskates minion is shown to be available on the display today. I asked why an off season toy is available, and they said they are out of stock. And I asked if I could come back tomorrow to exchange it and they said no. If you are out of stock then put up the display clearly please. Or at least...