KFC Ciudad Jardín CALI — Restaurant in Cali

I just got back home from eating there. The workers there seem like they are not even present. They definitely aren’t there to assure the customers are getting the appropriate service and attention. In fact, while I was sitting on my chair, it split through the middle of the seat and I landed on my butt, on the hard floor. I’m disabled, and have metal screws and rods holding my back together, plus I have Fibromyalgia and auto immune disease, which affects me with severe pain and limited mobility and severe vertigo. I was obviously shocked and caught by surprise from this, but what added to my surprise, was not one of the employees came to offer any assistance, or investigate what happened. It was a neighboring customer that came and helped me get back up. Majority of the employees that weee gathered at the cash register, definitely saw me fall and just watched me lay there, then chose to turn away and ignore me. Not one reported to their management and if they did, nobody came to see if I was okay or ask what had happened. After I got myself back together, and cleaned myself and my gear off, still nobody came. I was ready to leave, but I carried the broken chair over to the crew and told them that their chair had malfunctioned and had been broken, and it wasn’t safe for them to have that out on the floor. They took it from me, but still said nothing. No questions, no apologies, absolutely no response whatsoever. I treated them with respect, did not once mistreat any one of them, but in my mind, I was reminded of my negative opinions about the lack of quality of service in the service industry. It reminds me why I don’t like to waste my time and money to eat out at restaurants. Most of those businesses take us for granted and don’t...

Malisima, el servicio el pésimo, no estoy pidiendo nada regalado, y que problema pedir guantes, mayonesa o bbq, unas papas pequeñas son solo 4 bastones flasidos, primera y última vez que vuelvo a este KFC prefiero conducir 10 kilómetros más lejos por el mismo pollo y con...

LAS PAPAS FRIAS Y FLACIDAS EL POLLO NO TENIA SU SABOR TRADICIONAL AL POLLO CRISPI PENSE QUE HAN CAMBIADO LA RECETA LA ATENCIÓN AL CLIENTE FALTA DE ACTITUD Y MUCHA DEMORA CUANDO EL LUGAR NI...