Crepes & Waffles Centro Comercial Mall Plaza — Restaurant in Cartagena

I can't rate the food, I never got any. I wholeheartedly suggest you change your name to something colombian or at least spanish. One thinks with an English name one would get customer service, but instead it was the standard colombian indifference. I have lived in 11 countries including true third world countries where the service was better than at this restaurant. I needed a coffee to start my day and told the waitress that I would like to order after my cappuccino. She never came back voluntarily and trying to get her attention only made my arm fall asleep from raising it for half an hour. I worked in customer service for over 45 years and this is not customer service. While in the US the waiters generally get on my nerves by hovering too much, this was the exact opposite. And I must add that even though the restaurant was slightly busy there were 3 waitresses just standing around gossiping with their heads in their cell phones. I ended up eating a big Mac that was cheaper and was...

The only restaurant I crave when I am not in colombia, but unfortunately very am disssapointed. After trying two different locations , this one was the worst.

The story: we asked for 2 lemonades that never came, I stood up an when to pay because the waitress never got us the bill. When I approached the cashier I told her that I did not wanted to include the tip on my bill due to bad services. She replied: " yo acaso te pregunte" - 😵‍💫 " I didn't even ask you" - I asked her name she . I took my credit card back from the table told her that was very rude and unprofessional. Her name is Wendy.

Please crepes and waffles more training and ...

Do NOT order matcha here, it was the worst matcha I've ever had in my life and I've had matcha all over the world. The portions of crepes and waffles were TINY, literally half the waffle and half a crepe (they were good in taste tho). As many other reviews have said, the service is very...