HERITAGE - Croatian Street Food & Shop — Restaurant in City of Zagreb

So, I went here three times. Below you can see my review from the first visit. It was very good, the second experience here was also good. However, the third one was very bad and I won't come here again.

The restaurant was quite busy so they told us that we would have to wait for about 30 minutes because we are third in line. No problem, we went to the corner of the street that was like 30 metres away and waited for about 20 minutes. When the tables outside cleared we came back and sat down but the lady told us that we can't sit because there is still someone else before us on the list and she needs to clean the table. No problem, we went back to the corner and kept waiting. Another 15 minutes later we saw that everybody was served and we went back to the restaurant to see if we could order already. She told us that she didn't want to yell or come to us and that she therefore crossed us off the list because she thought we gave up our spot. Like, do you think we're standing in the street waiting over half an hour if we gave up our spot?? Then she offered to put us back on the list but then we would have to wait another hour. We were really hungry and frustrated so of course we didn't stay and got food somewhere else.

I'm very sad about this experience because I'm here for half a year and I wanted to bring all of my friends and family members to this place one by one but now I won't be coming back here, no matter how good the food was. The server was rude and I don't want to give them any more of my money, I'm very disappointed.

All she had to do was wave in our direction, we were looking for availablability and the server every few seconds.

The original review:

It's a cozy little restaurant. The owner (?) Gave us the menus and was very helpful answering our questions and explaining the concept of the restaurant and where each ingredient is from. It took about 10-15 minutes until we got our food (prosciutto flatbread). I think it would've been faster but a large group entered right after our order was placed. The food was absolutely delicious. We also had an apple juice and fig leaf refreshment. Both were nice but next time I will take another drink, the fig drink was a little too sweet for me. After we finished our food we were also offered complementary water and a shot of rhakjia. I would definitely recommend this restaurant to anyone who wants to try delicious local food that is...

For a place that has been around for a while and has all the good reviews, they make it hard to figure out how to actually eat there. Few tables so need a reservation. You can't do it through fb messenger but are asked to email. You can order take out but have to do it the day before? But, there is no menu on fb and on email they say they don't have a digital one to send to do the ordering a day in advance that they say. A puzzle! A tasty Catch-22.

I chucked it all and decided to just go as the reviews were too tempting. I made a reservation for the next day just in case. Once there, they had a menu in Croatian and a separate one in English. Methinks they must have a digital one they could post on fb or send by email. Trickier and trickier.

I ordered the spicy sausage as an appetizer and it was served with bread slices, pepper paste and cherry peppers stuffed with a soft cheese. The pepper paste was described as habanero but if it had a molecule of habanero, I couldn't detect it. The soft delicious crusty bread had been sliced to near crouton size so slice was too generous a word. I had to do a bit of sloppy sausage origami to get it fit on the crouton smeared with yummy red pepper paste and it was work well rewarded more for the messy fun than the actual taste. The organic pilsner was a perfect companion to wash it down and I'll be looking for that bear label around town.

The flatbread sandwich with pork and caramelized onions came next and I still had a few slices of the spicy snausage and threw that on as well as the remainder of the paste. That made the sandwich perfect! It vaguely reminded me of a grilled pork bahn mi, just not quite as memorable. Put a bahn mi next to the Heritage flat pork sammie and it'll be bahn mi time for me every time.

The dessert was a slice of bread with hazelnut, berry sauce, chopped walnuts and cheese. It was fine. It was all fine.

Go so that you can say...

If you are in Zagreb and you want to learn and taste Croatian food this is a must! You can't skip it!

It's a very small place with 7-8 seat. we just walked in and had to wait 20/30 min, which is not bad at Sunday 5/6 o'clock. The guys don't have a high number of table to not lower the quality standard, a policy that I really appreciated and was worth the waiting.

Waiters are friendly and they will explain fro the cheese to the wine the history behind, where they are from and the different varieties you can have in Croatia.

My girlfriend, is vegetarian and took a tasty salad, absolutely not a common or basic one. They mixed with dried figs, typical fruit here in Croatia and I loved this small detail.

I started with a selection of cheese, then two half sandwich. The one with anchovies was simple and tasty, plus the olive oil they use gives a special flavour to the bread.

The opportunity to take not an entire sandwich but half and try a different one, without feeling full is another good point of the place.

Wines, I took a white and a red one, sadly I don't remember the name. The white was perfect, fruity and crisp, the red nothing special.

However the main actor of this review was the homemade non-alcholic drink with fig leaves infusion taken by my...