La Pentola Trattoria Makarska — Restaurant in Grad Makarska

La Pentola restaurant in Makarska, Croatia is an absolute gem that exceeded all of our expectations. From the moment we stepped in, we were greeted with warm smiles and a welcoming atmosphere. The exceptional service provided by the entire staff, especially Karlo, truly made our dining experience unforgettable.

The moment we were seated, Karlo went above and beyond to ensure our every need was met. His attention to detail and genuine care for our dining experience was evident in every interaction. From recommending the most delectable dishes on the menu to catering to our dietary preferences, Karlo's knowledge and expertise were truly impressive.

The food at La Pentola is undoubtedly some of the finest we have ever tasted. The menu features a delightful blend of traditional Croatian cuisine with a modern twist. Each dish we ordered was a work of art, beautifully presented and bursting with flavors. From the perfectly grilled seafood to the mouthwatering meat dishes, every bite was a culinary delight.

The ambiance of the restaurant is both elegant and cozy, making it the perfect spot for a romantic dinner or a gathering with friends and family. The attention to detail in the decor and the soothing background music created a relaxed and inviting atmosphere that complemented the incredible food.

The entire staff at La Pentola deserves commendation for their impeccable service. Every member of the team was friendly, attentive, and knowledgeable. The seamless coordination and efficiency in delivering each course further enhanced our dining experience.

Overall, our visit to La Pentola was nothing short of exceptional. The combination of outstanding service, exquisite cuisine, and a delightful ambiance makes this restaurant a must-visit when in Makarska. We cannot recommend it enough, and we are already looking forward to returning to this...

This review is for the management of the restaurant. I gave it five stars because I do not want to ruin anyone's business even though the service deserves one star.

I tried to get a table on the terrace next to the beach, for five people today at 18:15PM. The terrace was quite empty with only a few guests. The waiter said that it is not possible to sit five people next to the beach, maximum four. I explained that we don't mind to sit all five, we can put an extra chair. Another waiter was in the vicinity and told him in Croatian that he can put an extra chair. The waiter replied to his colleague in a manner that we could clearly understand that he did not want to sit us. We had no option but to leave for another restaurant that offers better service. Maybe we could have sat on the terrace next to the restaurant but the waiter's attitude was not nice at all.

The overall feeling of the interaction was off-putting, we did not feel welcome. Nobody wants to pay for food in a place that they don't feel welcome.

Today you had five guests that left, tomorrow there can be another, if you don't value the tourists and train your staff to do better it may impact you in the long run.

In customer service, there is a way to convey even negative messages, nobody should feel unwelcome and most certainly nobody wants to see grumpy faces on...

There is so much wrong with this place it is hard to know where to start. Thing is they are a myriad small things, which have a massive impact and go into making an Italian restaurant experience a genuine one. Firstly , you shouldn't have to ask for olive oil and balsamic, nor salt. These things should be there as son as you sit down. After that , bread (fresh bread, of good quality , not the stuff left over from the morning )should arrive , or breadsticks, plus olives. I had to ask for all these things. The outside bar area is extremely poorly lit , making it impossible to read the menus at night. Also , would it hurt to have a few citronella candles around at ground level to stop the mosquitoes? Next , the music. Set the atmosphere with some stylish Italian music. Have some more waiters. Have someone who knnows a bit about wine. Put more fish dishes on the Menu. The tuna tartare was excellent. But you cant call yourself an Italian trattoria with such a limited range of real Italian dishes. Why serve french fries with deep fried calamari????! Trying to sell yourselves on the back of the Valamar Meteor hotel and having a seaside location is limited. People visit good Italians over and over again. We coudln t wait to get out of here tbh! Disappointed and let down. BUt look it is not beyond repair, if the...