Famous Beach Bar & Grill — Restaurant in Grad Zadar

Food and prices are OK but this is totally overshadowed by the monotonic electronic music and bad service. First we waited at the table for 15 minutes before the service arrived. After that we had to wait for another 40 minutes for burgers and pizza. Really?

After owners response

Having a decent service is not a luxury found only in expensive restaurants but a necessity in each and every establishment which treats their customers with a respect. And it's actually not that hard to improve it - accept critics, visit customers at the table every now and then, in case of a high demand or slow service warn them before ordering. Not that hard and it shows that you care. Since you obviously don't, I'm going to lower my rating to miserable 1*.

After owners response edit

In my review, I spent exactly three words on the music ( "monotonic electronic music" ) while the rest of the review is concerning your bad service and unprofessional behavior both in the restaurant and in PR. What's the point of having 300 seats if you can't serve quarter of...

Food was really good, but the service- especially one waitress left us speechless. She gave us wrong bill- ok, it happens, but after we told her it’s not our she immediately started acting rude and arrogant. She told us that we are being rude, only cause we said that she made mistake. After 5 minutes of explaining her that we ate something different she told us to solve this problem with other clients and to pay them for our food, only because she thought that we were together, even we were sitting 6m apart. After another explanations she told us that it’s our fault cause we’ve changed place (cause it was raining outside) and that we didn’t tell her that she wasn’t our waitress (i thought that it’s her duty to know which tables she is serving but surprisingly no). Really weird and...

The waiter was the worst we've ever had. When we wanted to pay, he arrived with the bill. We asked him to pay separately by card as we were a group of strangers, going for lunch after we had just met few hours before when diving. He reacted super angry, telling us it's not possible and we should have already told him when ordering food & drinks. It was too late now. He was completely uncooperative and rude, even when we pleased him to pay separately in cash. He was not willing to calculate the amounts per person, so we had to do it. We basically did his job. After telling him, his behavior is more than rude, he was cheaky and left without saying goodbye. Unbelievable, how disrespectful...