Saichi Sushi — Restaurant in Aarhus Municipality

Saichi Sushi was our favourite sushi restaurant up until our last visit. The food is always good and we had no problem with that, but the service dragged down the experience of the whole evening. First of all we needed to wait 15 minutes after we have taken our table for someone to show up so we could asked them to finally take our drink order. After this we needed to wait ca. 20 mins for our food to arrive. (We have arrived at 18.00, and the time was at 18.40 when we got our first order) We have ordered one more time which took even longer, and then around 19.20 right after getting our second order, we have decided that due to the long waiting time we can not order more sushi and just should order the dessert right away. So at 19:20 we have ordered our desserts. At 20.00 the waitress told us that our 2 hours are over, and it is time to leave even though we could only order sushi 2 times and we also did not get our desserts yet. After complaining a bit we could get our dessert at least, and in a speed eating method we were allowed to eat it and then leave.... We knew about the leftover sushi rule, that you have to pay if you leave leftovers, however we thought they have removed it since our last visit, as the couple sitting next to us left ca. 20 pieces and left without any extra payment. Also the same happened with the couple on the other side of us, left a full roll and then payed normal price and left. So it was super surprising that they have demanded that we pay for our leftovers. Extremely unfair, and when we told them the issue, the cashier just said: Sorry but it was not me who took that payment, the other cashier forgot to add those costs in the end... It is unaccaptable to treat the guests with such...

The sushi was definitely decent/good, but the service was lacking. We had reserved a table for two, and had received a confirmation, but when we arrived, we were told that they must have accidentally deleted it. Luckily they had a table for two, for someone else who hadn't arrived. This was in the opening of the restaurant, and we could feel our personal space being invaded by takeaway customers every 3 minutes. It took roughly 35 minutes for the first plate of ~24 sushi pieces to arrive, which was a long waiting time for the initial food. Furthermore we had to ASK to get soya sauce? After having eaten a couple of pieces we ordered the next batch as it was apparent, that it took a while for it to get made. And we waited. For an hour without any food, and service didn't notice, so we had to flag down a waiter, who told us we could order the same again, as the previous order was lost. We got two cans of coke as compensation, but needless to say it was...

Perfect if you are into old gummy fish! - We have been trying most of the Sushi places in Aarhus: Sota, Karma, the other Saichi and Oishi. While my personal favorite is Sota, Second place Karma. The other Saichi was good until they said its all you can eat - no normal menu... Quality was good. We tried the Saichi in Jagergaardsdage to find out a shabby place that desperately needs rennovation, and perhaps one of the worst sushis we ever had - the salmon was "old" gummi and with filaments, the fried chicken with lots of fat. Service was good, but it is all about having fresh fish. Do not go there, there are plenty of other Sushi places that actually serve fresh...