To start off, im a returning customer as my first experience was good overall. Unfortunately, this time, staffs are beyond rude, unbelievable! I visited back in July for lunch with my husband and my daughter. She’s still a toddler and she is sitting on her stroller. After over 30 minutes wait in the heat we finally saw our table soon available as they were almost finished clearing so I decided to bring my daughter inside first as she was sleeping and sweating a lot. The staff told us to leave and will call us when the table is ready, my husband mentioned; can’t you just let my daughter wait inside and since there were so many people queuing outside I was trying to make ways to not have the stroller block the walk way. The staff simply said no and told us to go back out. I told him again that look the table is ready can’t we just walk there so we don’t block the entrance? He said ‘No’ so right when we carried the stroller down to the walk way (outside the shop) the moment when the stroller’s wheel touched the ground, he called us to come in again….Excuse me but what is this? Are they having fun?

To top that off once we got to our table i made sure to push the stroller the most in (half of the stroller almost under the table) given that I understand that the shop is not big and there is alot of people. 2-3 staff came to me 4-5 separate times and told me to fold the stroller and take my daughter out from the stroller. My husband and I both asked why? It is not consuming more space as it was aligned with the back of my chair. They didn’t care they simply said no! keep the stroller so we asked again ‘then where will my daughter sleep?’ They just said ‘I don’t know your problem.’ Seriously? At this point other tables are watching this drama unfold and all supported me and told the staffs again that the stroller doesn’t affect anything just let the baby sleep.

Just when I was about to pour some tea (Attached photo) I’m not sure is this normal in Hongkong but definitely not normal for me it looked as if they have never clean the tea pot and I dont care if this is tea stain or rust but this just made me question the whole HACCP and wonder has the standard of overall F&B in Hongkong really went down? Not coming back to eat ever again whether with toddler or not.