Château de Cîteaux | Restaurant Gastronomique — Restaurant in Beaune

Meursault is a lovely little town and conveniently central for exploring the Cote d'Or, but I cannot recommend this hotel where we stayed for 4 nights. It appeared to us that the owners must be overextended financially, because the chateau was not well-kept up, and the staff was friendly but the service level was not what one expects from a hotel like this. If there was a hotel manager, we never saw him/her. There was one young woman working the front desk who was particularly helpful in securing us a last-minute tasting at Chateau de Meursault, and calling a restaurant up the street so that we could get something on a Sunday evening when most everything in town was closed.||||We had a "premium" room overlooking the vineyard, our bathroom was nice and the bed and linens were high-quality. Oddly for a place in Burgundy with a beautiful private terrasse with table and chairs, there were no wine glasses or corkscrew in the room, and the gentleman at the front desk acted completely discombobulated when we requested them. The bedrooms and hallways are sterile and contemporary with weird, out-of-place art on the walls, certainly not in keeping with the style and architecture of this chateau. || ||The 17th century main dining room is gorgeous, and the bar/lounge area is attractive as well, but the dinner experience was a wreck. The food was very uninteresting (tasteless fish for me and overcooked pork chops with no sauce for my husband), and the service was poor. The self- important maitre d'hotel or head waiter or whatever he was, felt compelled to speak to us in English, even though we spoke to him in French (and our French was worlds-better than his English), and he did the same with a German couple at the next table. That level of tone-deafness is rather shocking in this type of establishment. The remaining waitstaff was disorganized and not terribly attentive. By contrast, we had dinner the next evening right down the street at Au Fil du Clos, which was a beautiful and delicious treat, expertly served. ||||While the breakfast buffet looked nice, we found it annoying to be charged for a full buffet (I believe 19 euros/person) when all we wanted, and all we had, was orange juice, a hot beverage and two mini viennoiseries each. We specifically asked about it, and were told that having a simple continental breakfast wasn't an option. On several days, we ended up walking up to the local boulangerie for coffee and croissants, which were quite nice. (As an aside, the overworked middle-aged lady who was taking care of the whole dining room and restocking the buffet was very nice.) ||||We didn't use the spa, so cannot comment on it. || || Overall, this was a disappointing experience which we will not...

Since staying here for 2 nights we have been bombarded daily for a reviews. We decided to oblige, this is it.|Meursault is a pretty town, the La Cuiellette Spa & hotel is attractive, well located & with reasonable parking.|The staff are efficient & friendly, Gaëlle on reception in particular. Initially we were not given the room booked. This was corrected after discussion. The room had unpleasant smoking odours which cleared after the first day. Unlike their description we would not classify the hotel as one of luxury but is very pleasant. Bedding, towels, toiletries provided are not in the luxurious class but perfectly adequate. If you book a room with a balcony that has a parasol stand, please ensure it has one. That it " was blown away sometime earlier" is unacceptable in 25+deg temperatures. |For us the check in time is too late, rooms are not ready until 4pm. Not getting the room booked added further delay.|Considerable emphasis is placed on the hotel restaurants, either the gastronomic or the Bistro. |We used the Bistro on our first night. The service was good, it was busy, the food was ok, from a not unreasonably limited menu.|Next day, due to a health issue we, at 9am had to cancel our booking for the gastronomic restaurant. After another discussion a most unreasonable cancellation charge of €178 was waived. As the day passed the health issue improved. At 4pm we were unable to rebook, the restaurant was now fully booked. That was our misfortune, Gaëlle resolved the problem with another reservation for the Bistro. On that evening it was even busier & had just one ultra efficient waiter serving the entire restaurant. The menu had not changed from the previous night.|We did not use the Spa. We did not eat in but did observe the Gastronomic restaurant. An impressive room, a special menu and very smart waiters. Perhaps some form of dress code such as smart causal should apply? Clientele in shorts, trainers and T shirts clashed with the aspirations.|Breakfast, served in the gastronomic restaurant was excellent & available from 8am to 10am. To summarise a pleasant hotel that did not quite attain our...

Since staying here for 2 nights we have been bombarded daily for a reviews. We decided to oblige, this is it.|Meursault is a pretty town, the La Cuiellette Spa & hotel is attractive, well located & with reasonable parking.|The staff are efficient & friendly, Gaëlle on reception in particular. Initially we were not given the room booked. This was corrected after discussion. The room had unpleasant smoking odours which cleared after the first day. Unlike their description we would not classify the hotel as one of luxury but is very pleasant. Bedding, towels, toiletries provided are not in the luxurious class but perfectly adequate. If you book a room with a balcony that has a parasol stand, please ensure it has one. That it " was blown away sometime earlier" is unacceptable in 25+deg temperatures. |For us the check in time is too late, rooms are not ready until 4pm. Not getting the room booked added further delay.|Considerable emphasis is placed on the hotel restaurants, either the gastronomic or the Bistro. |We used the Bistro on our first night. The service was good, it was busy, the food was ok, from a not unreasonably limited menu.|Next day, due to a health issue we, at 9am had to cancel our booking for the gastronomic restaurant. After another discussion a most unreasonable cancellation charge of €178 was waived. As the day passed the health issue improved. At 4pm we were unable to rebook, the restaurant was now fully booked. That was our misfortune, Gaëlle resolved the problem with another reservation for the Bistro. On that evening it was even busier & had just one ultra efficient waiter serving the entire restaurant. The menu had not changed from the previous night.|We did not use the Spa. We did not eat in but did observe the Gastronomic restaurant. An impressive room, a special menu and very smart waiters. Perhaps some form of dress code such as smart causal should apply? Clientele in shorts, trainers and T shirts clashed with the aspirations.|Breakfast, served in the gastronomic restaurant was excellent & available from 8am to 10am. To summarise a pleasant hotel that did not quite attain our...