French House — Restaurant in Bordeaux

During my short stay here, I’ve been here twice. The first time, I found the hostess quite rude, being short with me and my baby, and often seen rolling her eyes. The food was mediocre, bread was very hard to eat.

On my second occasion, they couldn’t make fries for my baby so I requested if we can get baby potatoes instead. We got maybe three baby potatoes cut in half and they said they would have to charge €5 extra so ham and potatoes were €18. Turns out baby potatoes were cold and undercooked and obviously baby didn’t eat them. I found it quite shocking that a restaurant was unable to cater to a baby’s needs and instead told us they would have to charge extra. This would never happen in a country like Canada where we accommodate babies and not charge €18 for their food. Not just Canada, an Italian place nearby asked us what the baby would like to eat and made it without questions asked and charged only €10. That item wasn’t even in the menu.

But since the potatoes were not cooked properly, they eventually didn’t charge the extra €5 but we still paid €13 for a meal that was partly not edible. Moreover, I remember first time we were here, there was an option of ice cream but this time, the host didn’t even offer one.

My drinks arrived with my dinner, whereas all the other guests had their drinks beforehand.

The only good thing about this place is the amazing servers. The food is mediocre (except for my fish) , flies everywhere so I really question their cleanliness, and unaccommodating and rude hosts.

I’m really shocked that this place has such good reviews because the service my baby and I were given is not even worth...

My daughter booked this restaurant through their web site for a table of 8 because of the daily menu options on the website. We were given the menu which was the start of the problems. The reason was that on their website they had a good selection of lunch options. The menu we were given was much smaller brunch menu. We asked for the 'daily lunch menu and were told sorry this is our Sunday menu. We pointed out that is not what their website stated and the daily menu was the main reason we booked. 'Sorry, it is what it is' We decided to order some cocktails and see if we could find another restaurant. We ordered cocktails to be told 'We don't do cocktails at Lunch'...again this is not shown anywhere on the website or drinks menu. In the end they agreed to serve us cocktails and as we could not find a table as or 8 at short notice we stayed. One of the guests ordered a non Alcoholic beer and when they wanted another one they were told they had no more as it was Sunday and things run low on a Sunday, perhaps closing on a Sunday is a good idea, so as to restock your items? Frankly I would not go back as this restaurant does not provide what it said on its website, it ruined our last lunch in Bordeaux, which was disappointing as Bordeaux is such a lovely city, and we have had very...

I went to the French House restaurant for the third time. It makes me feel comfortable to have my lunch and brunch here. Besides that, the place is so cosy, both inside and out. The price that I paid there is always worth it because the food is always tasty. The toilets are clean. I would definitely give you a menu recommendation if you would like to come here. Try to order the sandwiches; the portions are good, the taste is delicious, and you'll also get the accompanying salad. This menu is my favourite so far. I don't really recommend ordering the hamburger because the taste is just average but still good.

I'm amazed by one of the waiters that works there, if I'm not mistaken, her name is Feby. She's very nice, and she always makes sure that everything goes well for the food and drinks. For example, she asks me if I would like a loaf of bread or not because nobody else is offering it. I know that we have to ask, but she really took the initiative👌🏻

Oh yes, one thing that is really important is that they mostly speak English very well! So you have no worries about the language barrier. I would definitely come here...