Le 1925 — Restaurant in Bordeaux

AVOID AT ALL COST! THIS PLACE WILL RUIN AN SPECIAL OCCASION!

We arrived at 20:15 as per our reservation. Ordered the wine and food. The appetizer (escargots) came shortly after. The wine too.

Then we waited 45 minutes for our courses! We warned our apathetic waiter twice. He didn't even come to check how things were. After almost 1 hour, he passed by the table, looked at the emptiness and then headed towards the computer and I saw him tap the command with my own eyes. Then 10 mins later he came to say there was an error with the system and that the food would be delayed. I confronted him saying I saw him send the command and he replicated there was an error. Then the main courses came, brought by another waiter (Charles, I believe, who was nice and the only one who seemed to care).

The steak was tasty but way smaller than the ones they were served around us (see pic). The waiter also conveniently avoided mentioning that it came with green salad side when I ordered an extra green salad, which consisted of a few mesclum leaves straight from a supermarket bag (see picture) for 5 euros. We had to send the risotto back to the kitchen because it was totally uncooked. The rice was hard and raw. I had to share the steak with my wife as we were waiting. It finally came out 20 mind later. It was bland and underwhelming. This is just a personal opinion but she didn't even finish it.

The bread was hard, old and rubbery. If videos could be uploaded I'd show it.

The first waiter didn't even come to check on us or apologize, as he wandered around. Didn't even dare coming around. We would see people coming, eating and leaving during the time we waited for our main courses.

We asked for the check and of course we complied with our duty of paying every single euro, while the restaurant didn't comply with their basic task of serving properly. A total ripoff for the service and quality.

Our first neglecting waiter came as we were leaving offering two tiny glasses of sweet wine what we didn't even touch because we didn't order them and we don't like it anyways, as if that was gonna compensate the disastrous experience. It is by far the worst meal I've had in France.

A night that was supposed to be special was ruined. 2 hours and half for this, and no dessert and we didn't wanna risk it.

I would expect the restaurant to acknowledge their terrible mistakes, but considering how we were treated and the responses management gives to bad reviews, I can only expect they run out of business and dedicate themselves to...

We came here based on hotel recommendation and how nice the website looked. Initially friendly service and got offered to sit outside, nice location, not busy. Starters were nice enough, nothing special. The mains were the real issue. The duck was tasty but it was 5 thin slices for €29 with some overly sweet potato. I ordered the monkfish special and it came as a fillet on a watery gritty broth with some misc veg. Not sure if it was the veg that hadn't been cleaned properly or if it was some odd seasoning that made it gritty. The monkfish had not had the sinew removed making it tight and grisely round the edges. Tried to catch the waiters eye to send it back but couldn't get his attention so my husband kindly swapped with me as he thought he might enjoy it more, but after he had a couple of mouthfuls he found that part of the fish wasn't cooked through and the edge was inedible. Managed to get the waiter at that point to send it back. A more senior waiter came and told me I was having a smaller portion being made for me, I said I didn't want a new one but he said it was already being cooked and walked away. No apology was given. What came out was better, not sure if the first has been done by a junior chef or whether they thought the English couple wouldn't notice a bad bit of fish. Creme Brulee was nice but you had to order it at the start of the meal and at that point we were just keen to leave. Beyond our first drinks, we never got offered a second and the waiters didn't give us much opportunity to ask. The bottle of water we got given turned out to be €6. No apology given for the main, nothing removed from the bill. Very expensive for small portions of disappointing food and not...

The restaurant was recommended by the hotel we are staying in and we had high expectations but left disappointed.

The most disappointing element was the pressure to order dessert at the start of the meal. I have seen the owner responding to other reviews detailing this practice and stating that they are untrue. This is highly disingenuous.

The waiter put pressure on us to order a dessert at the start of the meal and we heard him do the same thing repeatedly to tables around us. It’s clearly a ploy to boost sales and creates an unpleasant atmosphere. We heard him say to the adjacent table that they should order the dessert and then they could cancel it if they didn’t want it. Why on earth would this be the system except to pressure customers into ordering food they don’t really want?

The food was ok but pretty average. Squid with rice was not hot enough. Disappointing for €27. €8 for a bottle of sparkling water was more than we have paid anywhere else in the area. Overall we felt the food was overpriced compared to many other meals we’ve eaten in Bordeaux and the surrounding area in the last couple of weeks. The dessert - described as a lemon meringue in the English menu - was distinctly average and slightly soggy in the middle.

We enjoyed the wine by the glass which was reasonably priced and good quality.

As for the rest, especially the tacky sales tactics, we would...