Bistrot à crêpes — Restaurant in Lisieux

We stopped into this establishment recently with my wife’s former boss, who had just arrived in France six hours earlier to spend a week visiting us. My wife and I ourselves are staying in the area for two months, and over the past 5.5 years have traveled through more than 50 countries. We make a point of learning bits of the local language wherever we go, but we also know that English serves as the bridge language in most places.

Unfortunately, our welcome here was not a good one. The waiter, a man with red hair and a red beard, responded rudely to our attempt at speaking French. When asked politely if he spoke English, he snapped back: “No, this is France. Speak French.” For a guest in the country less than a day, and for us as respectful long-term travelers, this was disappointing.

We only stayed long enough for a quick cider, but decided not to return. Hospitality is about patience and warmth, and while we’ve experienced plenty of kindness in France, this encounter was the opposite.

As travel content creators with a community of 38,000 subscribers on our video channel and 31,000 members in our Facebook group, we share honest experiences. Sadly, this one will not be recommended to our friends and followers.

We hope management takes this feedback seriously and encourages staff to extend more courtesy to international visitors, who bring not just business but genuine cultural exchange.

Nous avons récemment fait une halte dans cet établissement avec l'ancien patron de ma femme, arrivé en France six heures plus tôt pour une semaine de visite. Ma femme et moi séjournons dans la région pour deux mois et avons voyagé dans plus de 50 pays au cours des cinq dernières années et demie. Nous mettons un point d'honneur à apprendre quelques mots de la langue locale partout où nous allons, mais nous savons aussi que l'anglais est la langue de communication la plus courante.

Malheureusement, notre accueil n'a pas été chaleureux. Le serveur, un homme aux cheveux et à la barbe roux, a répondu grossièrement à notre tentative de parler français. Lorsqu'on lui a demandé poliment s'il parlait anglais, il a rétorqué : « Non, ici, c'est la France. Parlez français. » Pour un client en France depuis moins d'un jour, et pour nous, voyageurs respectueux au long cours, c'était décevant.

Nous ne sommes restés que le temps d'un cidre rapide, mais avons décidé de ne pas y retourner. L'hospitalité est une question de patience et de chaleur, et si nous avons connu beaucoup de gentillesse en France, cette rencontre a été tout le contraire.

En tant que créateurs de contenu de voyage, avec une communauté de 38 000 abonnés sur notre chaîne vidéo et 31 000 membres sur notre groupe Facebook, nous partageons des expériences authentiques. Malheureusement, celle-ci ne sera pas recommandée à nos amis et abonnés.

Nous espérons que la direction prendra ces commentaires au sérieux et encouragera le personnel à faire preuve de plus de courtoisie envers les visiteurs internationaux, qui apportent non seulement des affaires, mais aussi un véritable...

Overall the food is okayish, it’s a restaurant for tourists so don’t expect too much from the service. We went there for lunch, ordered a galette, I started eating mine to discover that it was all burnt in the middle, so burnt that it was bitter and couldn’t really eat it. I talked to a waiter who kindly offered to do again the galette but my appetite was already ruined so I asked just to have a commercial gesture (we’ve ordered different dishes), he was ok with it but when we went to pay, the owner (an old brunette lady, so you can identify her) not only didn’t present her excuses for what happened but treated us as if it was our fault that they served burnt food. If you can, just go to another crêperie (prices are globally the same), don’t let these people and their horrible service ruin your stay in the...

Please be aware not a family friendly restaurant and to say the least not a baby /toddler friendly one! I have came to this restaurant with my soon 4 yo and 22 months old todler on my own. The baby being a baby was quite angry and emotional, and difficult to settle. Instead of receiving a warm welcome, I was approached very quickly by the restaurant manager (I pressume) who asked me with a stern look whether I want to order anything more and pointed at the baby and than showing at the restaurant and skaking her head (clearly discouraging me from odering more). Feeling quite intimitated I said no (even though I have promised to the children a dessert). I dislike posting negative reviews and never do, but perhaps it can help the restaurant to review its' children policy and reflect on the quality of the...