Le Palais de la Major - Restaurant Marseille — Restaurant in Marseille

The chef/manager verbally abused my family.

The cafe was almost empty when we arrived. Part of our order (a sandwich) took 30 minutes. We refused to pay for the sandwich as we were ready to leave when it arrived.

The chef tried to take photos of us (including my 9 year old child) and said he’d report us to a cruise ship (which we were not part of).

Disgusting treatment, slow/non-existent service, dirty kitchen (dirty dishes stacked up, chef in sweaty street clothes). Don’t waste your money or time in this horrible, soulless tourist trap!

There are so many beautiful places to rest, eat and meet lovely local people in Marseille, this is not...

Most unprofessional staff I have ever come across. Having worked in the restaurant industry for many years that says a lot. Between the staff sitting down smoking at the front table being loud at noon in a supposed restaurant, as we approached the waitress ran at us a bit too eagerly which was off putting but as the cafe next door was full, we sat down on their terrace, a nice setting which is the only positive aspect I could point out, as we were about to order. The staff members started to argue loudly in front of us and the few customers that were there. And they must wonder why they aren't doing any business.. Would not go back nor would...

Reservations are necessary - and that was fine as we knew in advance. We found the staff formal and brusk but efficient and friendly. They appreciated our speaking to them in French - and the opportunity to have a joke about Brexit. The restaurant was, in our opinion, quite spectacular with beautifully designed interior rooms with historical decor. You go to a restaurant for good food, good wine - and both were available in plenty here. Overall we enjoyed our one dinner here and fond actually is to be very reasonably priced given the venue/location....