Violetta et Alfredo - Salon de thé

It’s a shame that the manager of the establishment took the time to reply and let me know how it went. Only to complain about my complain and “apologise if” but basically telling me I was wrong. I’m sorry he felt offended at the “sans jugeote” comment. I can agree to take that back. However, the service offered by the staff is very poor. The woman serving put things on the table and didn’t even acknowledge our presence. She looked like an angry teenager doing chores. And the guy with the short sleeves and piercings too. It was a very puzzling moment.

I only complaint about the guy initially because he was the worst of all. Also, I was not the client who had to wait. Nor the client with the baby (I personally went to help the woman with the baby) as your server stood blocking her from entering the place correctly through the door). He was just standing there, scratching his harm, his back to the entrance door while a woman holding a baby and a stroller was struggling to keep the door open and the stroller in. The server continued his nonchalant discussion outside while blocking her. It’s a shame that instead of actually observing what’s there to improve with the salon de the (what would make someone stop and actually write a comment of a place they like), the people behind the operation feel offended and tell me I’m wrong.

I felt sad that during the brunch having to sit through this bad service only because I do enjoy your food so very much. But ultimately it’s not worth it. Specially to read such a reply.

Taking rude and bad service (I changed the adjective not to offend too much) to a new low level. Never seen a more inadequate service and I’m Parisian. Specifically the young server of this Saturday morning at 10:45. Very Short hair. Piercings. Very interested in his t-shirt sleeves and tatouages. Picking his own skin in front of us. A knack for ignoring us, speaking rudely and ignoring a woman with a baby that needed his help. Not to mention his lack of service skills. I used to come here a lot. How things have changed. Victimes de votre succès ? Dommage.