Bleue Blanche Rouge — Restaurant in Versailles

End of June we came here to have dinner. After a good evening we went downstairs to pay. The internet connection downstairs was poor which made card payment slow. The first attempt for card payment failed after which the second time was successful. Upon leaving the restaurant I saw from my bank app the money was the first time indeed paid and immediately returned, with a successful 2nd time.

Fast forward 3 days and I see the same amount of money is deducted from my account again to the same payment terminal id. I called the restaurant to discuss the matter upon which they told me to send an e-mail and then they would check it with their accountant and return the double payment. I send the e-mail with proof and they again said they would check it. One and two weeks later I sent a reminder on which they replied they were still checking. Now they completely stopped responding to my e-mails without returning the double payment.

Very bad service and...

We enjoyed the food however its obvious that is a new restaurant, sometimes the service was a bit lost and they looked stressed. For example they brought us the red wine and when we proposed one of us to taste it the waiter just left the bottle on the table and left a bit in a rush, he didnt serve or waited for the person to taste it. They forgot one of thr sauces of main dish etc. The food was good and tasty, the design and atmosphere was nice.. But when we had to leave we were waiting for 15min maybe more for someone to bring our coats. I think with time and experience the place will be much more improved and we will be giving them a second chance...

I discovered this restaurant during Covid and saved it on my list of places to try. The service at lunchtime was excellent and the staff was very helpful with suggestions. The dishes we tried were absolutely delightful, the desert was sumptuous, and the presentation was fantastic! I give an A+ for the ambience 🤩 I'd love to go back and try something on the fish menu as I've heard great things. However, I recommend booking a table in advance if possible, especially...