Sanaxavi — Restaurant in Batumi

Manager (Natia) not only has no idea of the hospitality sector, but she herself creates problems out of regular situations to happen in a restaurant, instead of resolving easy situations, she herself learning and/or teaching/ackowledging new waiters under her management. She sit us on a table and a waiter that seemed new came to take us the note. We ordered some food and wine by the glass and I did mention to the waiter a glass of a Kisi wine they have by the glass, but mentioned back and noted down a different name of what I told him. -The glass of wine comes already poured to the table and doesn't smell, doesn't look like the Kisi wines I'm accostumed to have; in fact it smells and looks like a Pinot Grigrio they have on menu that I already tried before here. -Under reasonable doubts I ask politely the waiter if he could bring the bottle from he poured the wine to the table, so I can check if it's the same wine. -Waiter brings an unopened/uncorked bottle and, in top of that, the bottle is absolutely dark and opaque, so I cannot even see the color of the wine inside. -I explain to him that I wanted to check the opened bottle from which he poured the wine, to check if it's the same wine I ordered and that the most common thing to do is to pour a little bit of wine on an empty glass to be able to see color and smell. -He seemed to consider that an issue and leaves table with no word and after leaving, the manager comes to our table without previous announcement of the waiter, she notably altered. -I let her know the same I tried to let her waiter know about the wine: I have reasonable doubts to think the wine poured in my glass it's a different one than the Kisi (probably a Pinot Grigrio), because the waiter mentioned when noting a different name of wine, and I would like to get out of doubts before start drinking the glass. -She tries to argue with me non sense about Pinot Grigrio being as good as the Kisi and I let her know that what I want and ordered is Kisi wine because I like it very much. -She says the waiter to bring the same Kisi-Mtsvane dark and opaque bottle of wine they brought before, but this time they brought the opened one from where they poured the glass (I assume this). -I let them know again that tIf they will be so gentle of pouring a very little bit of that wine on an empty glass, for me to check they're same wine. -She let me know that this is absolutely unacceptable for her/them and that I'm being disrespectful and behaving very unappropriate (excuse me?) -After this behaviour from the manager I tell my girlfriend to go another place because this is gross. -Before leaving I go to the cashier and ask them what exactly I have to pay, since we didn't even have the chance to sip our drinks, nor they served any food from the order. -Manager comes again and while trying to argue with me about wines (she stating that Kisi grapes and wines made from Kisi are NOT tanin or full bodied - you have no idea about your own Georgian wines), then she poures a little bit of wine in a glass, on the counter, for me to finally check the wine. -I tell her that, indeed, the wine are the same, but never tried a Kisi-Mtsvane smelling or looking like a Pinot Grigrio and that she could have solved this issue from the very beginning since pouring wine in the table is a very common and basic thing for service and waiters from restaurants around the world to do. -She told me she had been in plenty of restaurants around Europe and she never seen that (few restaurants you have been at in Europe then, my dear). -She leaves again and comes back telling me I had to pay my full bill. -I let her know that we didn't even touch drinks, nor we were served any food. -She told me kitchen was already preparing it all and I told her to have it for take away and no problem. -I was there waiting for around extra 25 minuts, at least. .Some waiter apologized to me, as I think she understood the manager was absolutely wrong. -I took my food, paid and left for not...

Once we first arrived they initially did not let us sit where we wanted to even though the restaurant was completely empty. I was with my toddler daughter and we preferred to sit beside each other on a couch so I could feed her and watch over her. After threatening to leave they let us sit together. I honestly should have just left at that point. Do not order breakfast here, the omelette is absolutely disgusting and burnt. I wouldn’t feed it to my dog. Upon seeing the omelette we immediately sent it back and informed the waiter that it was disgusting. Everything else was mediocre but edible. Once we received the bill we were still charged for the omelette even after sending it back and explaining it was burnt and disgusting. The manager informed us that was how it was cooked and there was nothing they could do. We have been in Batumi a month and eat out one or twice everyday. I would never recommend this place or come back. The waiter was nice enough but I feel like I got scammed and the manager was not helpful or understanding. The quality of breakfast items is terrible. Please avoid there are so many other great cafes and restaurants in the area where the...

Overall restaurant is good but it has the worst servers in the world. They treated us like they hate us. Lady who was the waitress was not listening us properly and trying to push us to leave the place. When we paid the bill she said that we are no longer can keep the table and we should leave. It was ridiculous because, restaurant was not having a rush and there were many table ready to serve. And she didnt let us split the bill. So, we had to pay all together. It was fine but forcing the customer to pay altogether is not okay. Eventhough I was trying to order in english, she was eye rolling and way too rude. I guess she assumed that we were Turkish and tried to be racist to us. And it was not only her, all the servers were in the same behaviour. I dont know what she was thinking but this kind of good looking businesses shouldnt have this type of servers. However food and ambient was okay tho.if I could have given 0, I would definitely...