Some Chinese travelers recommended your restaurant to us and we ate here on 11th ,the experience was good. So we decided to come here again on the 13th ,Feb to celebrate Chinese new year which finally turned into an nightmare for us because of your waitress’s mistake and the manager’s super bad attitude. A young waiter who was very warm to helped us to order food and did screenshot what we ordered. When we about to pay the bill, 3 Trout Fried On Brazier turned up on the bill which we didn’t ordered and costed 42Gel. We even didn’t know what it is . One of our friends who had dinner with us actually cant eat food which contain some kind of meat.

The whole dinner time nobody came to remind us we ate food which we didn’t order.The manager knew the waitress gave us food wrongly and explained the restaurant have less staff so mistakes always happened. The waitress also said such kind of mistake is normal. Their attitude says that making mistakes in your restaurant is an everyday thing and they couldn’t be bothered about it. We wanted to contact the owner of the restaurant, the manager didn’t want to tell us and said he is the boss here. He kept arguing and fighting with us and insisted “You ate so u have to pay.If u don’t pay ,I will call the police”.

Finally we paid for your staff’s mistake. If most of staff have this attitude, means they can make mistakes every day and the customers have to pay for their frequent mistakes rather than the careless staff should be responsible. Maybe they could also do it intentionally to trap foreigners and make a higher price bill just because sometimes it is a little bit difficult for foreigners to tell the difference of varieties of food. If someone is allergic to some food, then who should be responsible for it?

The waitress came to our table many times and didn’t tell us she gave wrong food to us even though she already found out. she should be responsible for this extra cost and the manager should have apologised to us but unfortunately none of this was dealt with. Also havent gotten any response back from the owner either despite addressing the complaint. Overall bad experience !